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Thread: Season ticket sales / renewals - Available now online

  1. #151

    Re: Season ticket sales - Updated 4.30pm Wednesday

    Quote Originally Posted by splott parker View Post
    See above a Mike, how do I finalise?
    I’m on my phone at the mo in the pub. Forgive if I’m slow.

    Once applied balance to pay should be reduced. Then there was a click that took you to a page where you selected to pay balance by card.

  2. #152

    Re: Season ticket sales - Updated 4.30pm Wednesday

    Had to fill in card details, now it’s finalising details, should come up £0 taken from the account, not holding my breath.

  3. #153

    Re: Season ticket sales - Updated 4.30pm Wednesday

    Quote Originally Posted by Michael Morris View Post
    I’m on my phone at the mo in the pub. Forgive if I’m slow.

    Once applied balance to pay should be reduced. Then there was a click that took you to a page where you selected to pay balance by card.
    Get the beer in, I could do with a quick f*cking gallon

  4. #154

    Re: Season ticket sales - Updated 4.30pm Wednesday

    Next option was to click summary. Decline funding the academy. VT can do that. Then card details. And voila. Signed up for more misery next season

  5. #155

    Re: Season ticket sales - Updated 4.30pm Wednesday

    Quote Originally Posted by splott parker View Post
    Had to fill in card details, now it’s finalising details, should come up £0 taken from the account, not holding my breath.
    I think you have to pay the £3 admin fee with your card.

  6. #156

    Re: Season ticket sales - Updated 4.30pm Wednesday

    Quote Originally Posted by Michael Morris View Post
    I think you have to pay the £3 admin fee with your card.
    Transaction still be processed, The Nationwide must be wondering why the hell anyone would be paying CCFC £0.00

  7. #157

    Re: Season ticket sales - Updated 4.30pm Wednesday

    OK City, you’ve beaten me, I give up

  8. #158

    Re: Season ticket sales - Updated 4.30pm Wednesday

    Quote Originally Posted by splott parker View Post
    OK City, you’ve beaten me, I give up
    You can’t do a £0 transaction you have to pay £3 for the admin fee.

  9. #159

    Re: Season ticket sales - Updated 4.30pm Wednesday

    Quote Originally Posted by Michael Morris View Post
    You need one of the grandkids to come round and sort it for you

    Seriously. I work in IT and it took me two hours this morning to sort mine. Did my step dads ticket in 2 mins. Blame the tools.
    My old man used to say a bad workman always blames his tool - at least that what he said when I was born

    In other news me and my son, different credit values different transactions, different log in accounts, one early afternoon one just now, both renewed no bother within a few minutes of our time.

    Be interesting to see how many season tickets sold today just to see if the system is working for the majority or the few?

    Good luck for those who have had difficulties hope you resolve them 👍

  10. #160

    Re: Season ticket sales - Updated 4.30pm Wednesday

    Quote Originally Posted by Taunton Blue Genie View Post
    This is not a complaint but merely an observation:

    The over-60's may or may not have noticed that watching all last season's matches via the official streams may result in them having no credit balance - as the cost of watching the streams was practically the same as watching the games live in Zone 4 season.
    Top observation

  11. #161

    Re: Season ticket sales - Updated 4.30pm Wednesday

    Quote Originally Posted by life on mars View Post
    Top observation
    I remember Bowie when he was in Hype. Anyhow I paid £269ish last season..,so I reckon I The Bewley Bros owe me 39 quidish.

  12. #162

    Re: Season ticket sales - Updated 4.30pm Wednesday

    Quote Originally Posted by dandywarhol View Post
    I remember Bowie when he was in Hype. Anyhow I paid £269ish last season..,so I reckon I The Bewley Bros owe me 39 quidish.
    This post is slowing sinking into the 'quicksand' nothing 'changes '

  13. #163

    Re: Season ticket sales - Updated 4.30pm Wednesday

    I've been in 411 in the Ninian stand for the last few seasons but it won't allow me to renew, says seat not available!!!
    :(
    This happened last year and then they opened that area up a little later on.... can't get hold of anyone in the club!

  14. #164

    Re: Season ticket sales - Updated 4.30pm Wednesday

    Quote Originally Posted by mbatte View Post
    I've been in 411 in the Ninian stand for the last few seasons but it won't allow me to renew, says seat not available!!!
    :(
    This happened last year and then they opened that area up a little later on.... can't get hold of anyone in the club!
    If you had a season ticket in 411 last year, you should be able to renew. ‘Seat not available’ can mean that you put the seat in your basket earlier and then didn't complete the transaction, so it expired. You need to go into your account again and clear/delete the expired old transaction and then that should release the seat for you to try again. Hope that helps.

  15. #165

    Re: Season ticket sales - Updated 4.30pm Wednesday

    Just renewed for my son and I in the Family Stand. I was half dreading it but it was dead simple. Click on the shopping basket icon on the season ticket page for both of us (he's linked to my account). Not sure if the club has changed it but the Bluebirds credit is now set to the maximum as default. These sums come off the original prices and you pay the balance. A confirmation email then follows. I'm slightly worried it was too easy to be true.....but it seems to be the case!

  16. #166

    Re: Season ticket sales / renewals - Available now online

    Renewed mine, took about 5 minutes

    No idea why people were in such a rush on day 1, your seats were reserved

  17. #167

    Re: Season ticket sales - Updated 4.30pm Wednesday

    Quote Originally Posted by dml1954 View Post
    If you had a season ticket in 411 last year, you should be able to renew. ‘Seat not available’ can mean that you put the seat in your basket earlier and then didn't complete the transaction, so it expired. You need to go into your account again and clear/delete the expired old transaction and then that should release the seat for you to try again. Hope that helps.
    Go onto the stadium map and try to buy a season ticket in 411. There are none available though last year's season ticket footprint has seats blocked out. As mBatte said he is currently systematically blocked from renewing there.

  18. #168

    Re: Season ticket sales - Updated 4.30pm Wednesday

    Quote Originally Posted by mbatte View Post
    I've been in 411 in the Ninian stand for the last few seasons but it won't allow me to renew, says seat not available!!!
    :(
    This happened last year and then they opened that area up a little later on.... can't get hold of anyone in the club!
    This happened to me, first of all it kept saying card declined by bank then seat not available came up every time. I tried it again from a different browser and it eventually worked. Must have taken 10+ goes though

  19. #169

    Re: Season ticket sales - Updated 4.30pm Wednesday

    Quote Originally Posted by delmbox View Post
    This happened to me, first of all it kept saying card declined by bank then seat not available came up every time. I tried it again from a different browser and it eventually worked. Must have taken 10+ goes though
    Yes, but that was all your fault. dml1954 has confirmed as much. The system is superb. Those who try to use it are idiots. Allegedly.

  20. #170

    Re: Season ticket sales - Updated 4.30pm Wednesday

    P
    Quote Originally Posted by delmbox View Post
    This happened to me, first of all it kept saying card declined by bank then seat not available came up every time. I tried it again from a different browser and it eventually worked. Must have taken 10+ goes though
    I was down my mate’s today and he was getting to the final furlong and his card kept getting declined, tried it with Mr in front of his name, then his full name, not just his initial. No good, tried another card of his, same thing, me and him were joking that his missus had cleaned out both accounts After more refusals he says ‘Give me your card’ to his wife and it sailed through.........I’ve now got to sit next to her for a season

  21. #171

    Re: Season ticket sales - Updated 4.30pm Wednesday

    Quote Originally Posted by splott parker View Post
    P

    I was down my mate’s today and he was getting to the final furlong and his card kept getting declined, tried it with Mr in front of his name, then his full name, not just his initial. No good, tried another card of his, same thing, me and him were joking that his missus had cleaned out both accounts After more refusals he says ‘Give me your card’ to his wife and it sailed through.........I’ve now got to sit next to her for a season
    she might get in via the ballot and you don't

  22. #172

    Re: Season ticket sales - Updated 4.30pm Wednesday

    I
    Quote Originally Posted by splott parker View Post
    P

    I was down my mate’s today and he was getting to the final furlong and his card kept getting declined, tried it with Mr in front of his name, then his full name, not just his initial. No good, tried another card of his, same thing, me and him were joking that his missus had cleaned out both accounts After more refusals he says ‘Give me your card’ to his wife and it sailed through.........I’ve now got to sit next to her for a season
    The stories I’m hearing, just get better and better

  23. #173

    Re: Season ticket sales - Updated 4.30pm Wednesday

    Quote Originally Posted by The Lone Gunman View Post
    Yes, but that was all your fault. dml1954 has confirmed as much. The system is superb. Those who try to use it are idiots. Allegedly.
    You are not qualified to comment in this thread because you don't have a season ticket and are not a fan of Cardiff City.

  24. #174

    Re: Season ticket sales / renewals - Available now online

    The system did not work for me. I sent an email to the club last Thursday outlining the problem but no response so far. Resent the email this morning. Are they snowed under with queries ?

  25. #175

    Re: Season ticket sales / renewals - Available now online

    Quote Originally Posted by Enoch Mort View Post
    The system did not work for me. I sent an email to the club last Thursday outlining the problem but no response so far. Resent the email this morning. Are they snowed under with queries ?
    I’m in the same boat
    Not heard a dickie bird off them

    I believe, there are only 2 staff (plus 1 part timer) in the ticket office

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