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Thread: Season ticket sales / renewals - Available now online

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  1. #1

    Season ticket sales / renewals - Available now online

    Anyone actually managed to buy one?

  2. #2

    Re: Season ticket sales

    Quote Originally Posted by cityhammer View Post
    Anyone actually managed to buy one?
    Are they not on sale until Friday 1st July

  3. #3

    Re: Season ticket sales

    Quote Originally Posted by cityhammer View Post
    Anyone actually managed to buy one?
    They're not on sale until tomorrow.

  4. #4

    Re: Season ticket sales

    Quote Originally Posted by BLUETIT View Post
    Are they not on sale until Friday 1st July
    1st July is tomorrow (Thursday).

  5. #5

    Re: Season ticket sales

    Quote Originally Posted by LeningradCowboy View Post
    1st July is tomorrow (Thursday).

    That Ingurlund result has done my head in

  6. #6

    Re: Season ticket sales

    Quote Originally Posted by LeningradCowboy View Post
    They're not on sale until tomorrow.
    Doh. That explains s it, got my dates mixed up!!

  7. #7

    Re: Season ticket sales

    Anyone have the foggiest what the situation is if you’ve got a full season’s credit from last season + the few behind closed doors games from the previous season? Will your card just be credited or is there anything to pay if the prices have gone up? I’d phone the club but I think they’re ex directory.

  8. #8

    Re: Season ticket sales

    Quote Originally Posted by splott parker View Post
    Anyone have the foggiest what the situation is if you’ve got a full season’s credit from last season + the few behind closed doors games from the previous season? Will your card just be credited or is there anything to pay if the prices have gone up? I’d phone the club but I think they’re ex directory.
    No staff in to take phone calls, Emails only (please don’t ask me for the address as I haven’t got a clue)

    I’m writing them a letter, 2nd class stamp

  9. #9

    Re: Season ticket sales

    Quote Originally Posted by BLUETIT View Post
    No staff in to take phone calls, Emails only (please don’t ask me for the address as I haven’t got a clue)

    I’m writing them a letter, 2nd class stamp
    Have you checked the 'Wednesday' compartment in your tablet holder?

  10. #10

    Re: Season ticket sales

    Quote Originally Posted by Taunton Blue Genie View Post
    Have you checked the 'Wednesday' compartment in your tablet holder?

    Translation please

  11. #11

    Re: Season ticket sales

    Quote Originally Posted by BLUETIT View Post
    No staff in to take phone calls, Emails only (please don’t ask me for the address as I haven’t got a clue)

    I’m writing them a letter, 2nd class stamp
    It’s a wonder the players aren’t all training out their backs.

  12. #12

    Re: Season ticket sales

    Quote Originally Posted by BLUETIT View Post
    No staff in to take phone calls, Emails only (please don’t ask me for the address as I haven’t got a clue)

    I’m writing them a letter, 2nd class stamp

    Email for ST enquiries is-

    tickets@cardiffcityfc.co.uk

    You can thank me later, if you get a reply.

  13. #13

    Re: Season ticket sales

    The online ticket queue seems to have been frozen since yesterday mid-evening. Does it only function in office hours? 1289 people still in the queue ahead of me

  14. #14

    Re: Season ticket sales

    25k + people in the queue for "tickets" ie STs. 1770 odd in the queue ahead of me. Queuing paused at 07.18. Not sure how those numbers match up though. Seems a few people might want to chance the ballot system.🙂

  15. #15

    Re: Season ticket sales

    Quote Originally Posted by splott parker View Post
    Anyone have the foggiest what the situation is if you’ve got a full season’s credit from last season + the few behind closed doors games from the previous season? Will your card just be credited or is there anything to pay if the prices have gone up? I’d phone the club but I think they’re ex directory.
    Not really sure what to say about this post, other than you obviously haven't bothered to read any notices from the club on this subject. If you have any credit to carry over, why would you even think that there would be nothing to pay if your new ticket price is more than the credit ? The club is not a charity. Also, they are not mind readers, if you don't actually apply for the ticket online in the first place, why would they just give you one and credit your card automatically - you might not want to renew or could even be deceased for all they know. It all just needs people to use a bit of common sense.

  16. #16

    Re: Season ticket sales

    Quote Originally Posted by dml1954 View Post
    Not really sure what to say about this post, other than you obviously haven't bothered to read any notices from the club on this subject. If you have any credit to carry over, why would you even think that there would be nothing to pay if your new ticket price is more than the credit ? The club is not a charity. Also, they are not mind readers, if you don't actually apply for the ticket online in the first place, why would they just give you one and credit your card automatically - you might not want to renew or could even be deceased for all they know. It all just needs people to use a bit of common sense.

    As Bernard Bresslaw famously said ‘I only arsked’

  17. #17

    Re: Season ticket sales

    Quote Originally Posted by splott parker View Post
    Anyone have the foggiest what the situation is if you’ve got a full season’s credit from last season + the few behind closed doors games from the previous season? Will your card just be credited or is there anything to pay if the prices have gone up? I’d phone the club but I think they’re ex directory.
    Think you click on voucher before you purchase ??

  18. #18

    Re: Season ticket sales

    Quote Originally Posted by splott parker View Post
    Anyone have the foggiest what the situation is if you’ve got a full season’s credit from last season + the few behind closed doors games from the previous season? Will your card just be credited or is there anything to pay if the prices have gone up? I’d phone the club but I think they’re ex directory.
    I think you should have used any credit from season before last to go towards last seasons' ST. I got about £80 off that way. Chances are, if you didnt, that credit may be lost. Good luck.

  19. #19

  20. #20

    Re: Season ticket sales - Updated 4.30pm Wednesday

    Quote Originally Posted by IanD View Post
    I think you should have used any credit from season before last to go towards last seasons' ST. I got about £80 off that way. Chances are, if you didnt, that credit may be lost. Good luck.
    From the email received just now.

    Supporters with credit balances from the 2019/20 and 2020/21 seasons will have their outstanding credit balances combined and referred to as Bluebirds Credit.

    This amount will be loaded to your Bluebirds Club Account in preparation for the launch and can be used against the cost of renewing your Season Ticket.

  21. #21

    Re: Season ticket sales - Updated 4.30pm Wednesday

    Quote Originally Posted by cityhammer View Post
    Anyone actually managed to buy one?
    Have just read the Terms and Conditions.
    Seems pretty clear and I cannot think of an easier or better way of doing it.
    Yes it’s going to require more effort on our part, but we need to do it.
    The only real downside is that there isn’t a failsafe to stop a fan being consistently unsuccessful in the ballot.

    One possible glitch.
    In normal circumstances if an ST holder decided not to go to a match they would lose their money.
    In this case an ST holder not wanting to go could enter the ballot hoping to be unsuccessful in which case they would get a refund.
    Thus denying the opportunity to those who really want go should they be successful.

    I await being corrected!

  22. #22

    Re: Season ticket sales - Updated 4.30pm Wednesday

    Quote Originally Posted by BLUEAWAY View Post
    Have just read the Terms and Conditions.
    Seems pretty clear and I cannot think of an easier or better way of doing it.
    Yes it’s going to require more effort on our part, but we need to do it.
    The only real downside is that there isn’t a failsafe to stop a fan being consistently unsuccessful in the ballot.

    One possible glitch.
    In normal circumstances if an ST holder decided not to go to a match they would lose their money.
    In this case an ST holder not wanting to go could enter the ballot hoping to be unsuccessful in which case they would get a refund.
    Thus denying the opportunity to those who really want go should they be successful.

    I await being corrected!
    What happens if an ST holder doesn't enter the ballot for a particular game in the first place?

  23. #23

    Re: Season ticket sales - Updated 4.30pm Wednesday

    Quote Originally Posted by Taunton Blue Genie View Post
    What happens if an ST holder doesn't enter the ballot for a particular game in the first place?
    The way I read it is that if you get a season ticket, you are indicating your intention to go to matches and therefore you will be entered into any ballot automatically. If successful for any particular match, you can of course inform the club you do not want to go and can not attend and they can reallocate the ticket elsewhere. In those circumstances I am not sure if you will get a credit but you will if you are in the ballot and unsuccessful. Anyway, lets hope that the capacity is above whatever the number of season tickets sold, so that everyone who wants to can attend.

  24. #24

    Re: Season ticket sales - Updated 4.30pm Wednesday

    Quote Originally Posted by dml1954 View Post
    The way I read it is that if you get a season ticket, you are indicating your intention to go to matches and therefore you will be entered into any ballot automatically. If successful for any particular match, you can of course inform the club you do not want to go and can not attend and they can reallocate the ticket elsewhere. In those circumstances I am not sure if you will get a credit but you will if you are in the ballot and unsuccessful. Anyway, lets hope that the capacity is above whatever the number of season tickets sold, so that everyone who wants to can attend.
    If any home fixture included as part of your Season Ticket is played with a reduced capacity (that affects your purchase) during the 2021/22 season as a result of the COVID-19 pandemic, it is our intention to offer all Season Ticket holders the chance to enter the selection process for a chance to secure a ticket for a reduced capacity home league match.

    The Club aims to announce individual on-sale dates for these events. Supporters will need to apply for each reduced capacity home league fixture via our official ticketing website tickets.cardiffcityfc.co.uk.
    The order of the ‘sale’ will be as follows:

    Ø Supporters who had a Season Ticket for the 2020/21 Season and have renewed their Season
    Ticket for the 2021/22 Season will be included in the first stage of sale for the first home league game and will have an equal opportunity to apply online for a ticket (subject to the time and date of the Season Ticket purchase). Supporters will be required to join the online queue at the advertised time of sale and will be randomly selected to enter the ticketing site and apply for a

    ticket. Supporters who are successful entering the site during the time of sale will also be able to select tickets for fellow Season Ticket Holders within their pre-created family and friends’ network (subject to government and governing body restrictions at the time of sale, current regulations at the time of this documents publication allow 6 households to sit together). Supporters are encouraged to purchase in groups to maximise the number of supporters allowed at the stadium.
    Ø Supporters who are successful in pulling a ticket for the first reduced capacity Home League game will be excluded from the first stage of sale for the next reduced capacity home league fixture on sale.
    Ø Supporters who missed out or were unsuccessful in applying for a ticket for the first game will have a priority window to apply for a ticket for the next game. Once this window has finished, the remaining renewed Season Ticket holders who were successful in applying for the first game will be able to enter the selection process for the next. This procedure will continue for the first stage of sale until fixtures resume at full capacity.

  25. #25

    Re: Season ticket sales - Updated 4.30pm Wednesday

    Quote Originally Posted by BLUEAWAY View Post
    If any home fixture included as part of your Season Ticket is played with a reduced capacity (that affects your purchase) during the 2021/22 season as a result of the COVID-19 pandemic, it is our intention to offer all Season Ticket holders the chance to enter the selection process for a chance to secure a ticket for a reduced capacity home league match.

    The Club aims to announce individual on-sale dates for these events. Supporters will need to apply for each reduced capacity home league fixture via our official ticketing website tickets.cardiffcityfc.co.uk.
    The order of the ‘sale’ will be as follows:

    Ø Supporters who had a Season Ticket for the 2020/21 Season and have renewed their Season
    Ticket for the 2021/22 Season will be included in the first stage of sale for the first home league game and will have an equal opportunity to apply online for a ticket (subject to the time and date of the Season Ticket purchase). Supporters will be required to join the online queue at the advertised time of sale and will be randomly selected to enter the ticketing site and apply for a

    ticket. Supporters who are successful entering the site during the time of sale will also be able to select tickets for fellow Season Ticket Holders within their pre-created family and friends’ network (subject to government and governing body restrictions at the time of sale, current regulations at the time of this documents publication allow 6 households to sit together). Supporters are encouraged to purchase in groups to maximise the number of supporters allowed at the stadium.
    Ø Supporters who are successful in pulling a ticket for the first reduced capacity Home League game will be excluded from the first stage of sale for the next reduced capacity home league fixture on sale.
    Ø Supporters who missed out or were unsuccessful in applying for a ticket for the first game will have a priority window to apply for a ticket for the next game. Once this window has finished, the remaining renewed Season Ticket holders who were successful in applying for the first game will be able to enter the selection process for the next. This procedure will continue for the first stage of sale until fixtures resume at full capacity.

    I have read that three times and am still not totally sure of it. It appears rather unnecessarily complicated. All that I can say is that I hope that the game capacity is increased to above the season ticket sale level before the season starts.

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