Ticket

[Jimmy the Jock]

My ticket has been sent to my phone.
Clever.
It does say you will need a smart phone.
And its just for the one game, cards will be out for Millwall game.

[Chris Pontprennau Blues]

My ticket has been sent to my phone.
Clever.
It does say you will need a smart phone.
And its just for the one game, cards will be out for Millwall game.

mine too

[Der Kaiser]

My ticket has been sent to my phone.
Clever.
It does say you will need a smart phone.
And its just for the one game, cards will be out for Millwall game.

Shame, I'd rather a mobile ticket for the entire season than another card in my wallet.

[JumpersforGoalposts]

I have an e-mail with a link for use on a smartphone.
Unfortunately on my smartphone it links to a blank screen!

[Jimmy the Jock]

Shame, I'd rather a mobile ticket for the entire season than another card in my wallet.

And me .

[bobh]

I had email sent to desktop. Bit big to carry to game.
Haven't set up email on phone but typed link and it works

[The Bloop]

Shame, I'd rather a mobile ticket for the entire season than another card in my wallet.

The terms and conditions say that you will get one

[RichardM]

I have an e-mail with a link for use on a smartphone.
Unfortunately on my smartphone it links to a blank screen!

That's what I thought at first, it just took a little while to load.

[bobh]

Big problem with my son - looks like the club has an out-of-date email for him, so no link available yet.
I've emailed the club...
God knows if they'll see the mail in time, let alone reply.

[JumpersforGoalposts]

That's what I thought at first, it just took a little while to load.

Thanks for the feedback. Tried again and after 15 minutes....still a blank screen!

[Chris Pontprennau Blues]

I had email sent to desktop. Bit big to carry to game.
Haven't set up email on phone but typed link and it works

[UNDERHILL1927]

My ticket has been sent to my phone.
Clever.
It does say you will need a smart phone.
And its just for the one game, cards will be out for Millwall game.

Me too, actually a very simple solution which would have been alleviated by effective communication from the club.

[RichardM]

Big problem with my son - looks like the club has an out-of-date email for him, so no link available yet.
I've emailed the club...
God knows if they'll see the mail in time, let alone reply.

Can't he log on to his account and update his email address?

[dembethewarrior]

Can't he log on to his account and update his email address?

No, the club have to do everything you know, if they don't it's their fault.

[bobh]

Can't he log on to his account and update his email address?

No, the club have to do everything you know, if they don't it's their fault.

Updating his account is fine for future reference, but we still have to contact the TO to ask them to re-send the email with the link.

[dembethewarrior]

Updating his account is fine for future reference, but we still have to contact the TO to ask them to re-send the email with the link.

You can phone 👍 but of a queue by what I've read on here but they are answering. Probably quicker than email as they have a backlog

[Trigger]

Updating his account is fine for future reference, but we still have to contact the TO to ask them to re-send the email with the link.

Can he just log in and under transactions have it sent via sms or whatever it was. First post on the "digital ticket Barnsley" thread explains it.

[bobh]

Think we've got it sorted now.
Though I had the email link, which brought up a barcode on my phone, the link from the account gave a more readable (to humans) screen.