Originally Posted by IanD
As the actress said to the Bishop
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As the actress said to the Bishop
Phone fits in the scanner no problem.
You’ll be buggered if Dom Joly is in front of you.
Or Tony trying to insert his wallet, while computer says no.
Ive got 2 tickets on my phone it will be a tight fit
Wembley stewards showed how to open doors?😉
Once I found out where "Transactions" was (its at the very bottom of the page on my phone) it was a piece of cake. Thanks
Brilliant, can we all borrow your ‘phone?
If all clubs go down the digital phone ticket route, it's the beginning of the end for stubs. Sad times.
What if you haven't got a phone and just use a desktop? Will that fit?
Has the method of accessing a ticket as described above been officially promulgated by the club by email? I can't find such a missive in my Inbox.
They’ll let us know on Saturday morning
What Saturday would that be?!
They also make a massive assumption that everyone is able to negotiate their badly designed generic website. It isn't easily accessible for some people with certain disabilities and seriously needs addressing. There's always the assumption that any instructions are being read by able-bodied supporters, whether those instructions are for buying a ticket or negotiating their way to and into the ground.
FAO Bluetit: When you get around to finding the right place on the interweb to access tickets you can change the number of them that you want by using the drop-down menu. Using Tipp-Ex doesn't work very well
I found I cannot download to my phone because of work security settings - had to pay £2 each for a hard copy of the friendly tickets, guess I now will be charged again for a season ticket I've already paid for ? RIPOFF CLUB !!
Says the guy using his works phone for personal use...
Jokes aside. I don't think this is the long term plan is it? To use this week in week out.
TBF it is my own phone (just allows access to works apps/files)
I think the e-ticket and even the season e-ticket is a great idea with the option for a paper ticket or plastic season ticket for those who want them. There should be a charge for the paper ticket and plastic season ticket as these have production and admin costs (though an option of printing your own ticket should be in there too as £2 a pop is a rip-off).
It is so easy to load an e-ticket on every other sporting site I've used as well as travel tickets etc. The Hundred was easy and accessible. If you have an account, fan number, and an App, tickets should automatically be pre-loaded and accessible. You shouldn't have to do anything once you've paid - it should just be in a wallet on the App. Our club could do this easily if they got their act together but they need a big think about their current IT contract because it sucks (and has done for some time).
Your first paragraph is correct, we should have the choice as paying fans (I still say fans or supporters despite the club treating us as ‘customers’, a horrible description of a football supporter). I’d imagine we’ve got ‘belt and bracers’ fans as well, if a paper ticket or card was made available they’d get that as well as having it on their ‘phone as a failsafe. Before flying I also print off my boarding passes even though they’re on my ‘phone in an email or on the flight company’s app etc, it’s just me covering all bases, long delay at the airport, ‘phone battery dying etc. Imagine that happening when arriving at the turnstiles, battery gone, you’ve lost your ‘phone or even absentmindedly left it at home. Give the fans what they want, every option, within reason, and we’d be a much happier club
How long before microchipping humans catches on? Just load your ticket on that...no need for paper tickets or a phone.
Fingerprints will probably suffice. Just as they do with many mobile phone apps.
I agree that hard copy is a good idea if your phone fails but I often take screenshots of tickets rather than to access emails.
100% Mr P. Choice. Options. Make it easy and cover all bases. I'm big on accessible options (and not charging stupid prices for offering hard copies) and you're right about the battery dying. Nightmare scenario.
A few seasons ago both mine and my wife's season tickets were flakey whenever we went to a match. The dreaded, 'computer says no'. Sometimes both of ours, sometimes just one which would prevent us from entering. For big matches, there was a queue and we'd then have to go to the ticket office and get it sorted. No one at the gate could let us in. It caused big problems for me as my wife is my carer so both of us had to fight our way through the crowds (me on crutches). Small things can significantly help those who need them as not all severely disabled people are in wheelchairs or look disabled.
And yup, we're supporters first and foremost and football clubs are now in the habit of exploiting our loyalty.
I certainly hope the promised new ST cards are sent out ASAP but can see the club using downloaded tickets, rather than having people queuing at the TO or sending them out in the post, for for other home matches. Similarly, it's more secure/cheaper/quicker to send an away ticket to a recognised phone. A bit like accessing your bank account on a phone. It's the end of stubs and "loads of tickets floating around the pubs" scenario....ish. There is always the screenshot/WhatsApp a ticket to a mate opportunity. Could make life harder for touts, too. As pointed out, above, there are accessibility issues with digital tickets.
I think it could be a good idea, for those that choose it, but fans should ultimately get the choice.TBF it is my own phone (just allows access to works apps/files)
Shouldn't charge you either, or was that for postage?
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