As someone who gets the trains in South Wales daily and has done for years, I was initially excited by the arrival of TfL and the end of Arriva Trains.

They are equally shite mind. And I do have sympathy with the pandemic and Drakefords never ending work from home mandate which must destroy revenue, but still..

There seems to be a lack of strategy and some dubious practical decisions. And I've worked with them on some stuff and theres a lot of people doing things behind the scenes very very slowly.