But if you wanted to know why I renewed in the ticket office then why didn't you just ask that? Instead, you took my reply to TOBW and went to the trouble of deleting every part of it apart from one line, which was a completely different question, and then asked me to answer that. Even though I already had. Bizarre, like I said.
Where was I 'championing the online system' by the way? I'm both amused and intrigued by that.