Quote Originally Posted by the other bob wilson View Post
What sort of bizarro world is it where someone representing a football club tells someone wanting to give them nearly a thousand pound that they cannot accept it

This summer’s recruiting really does need to fire the fans up a bit because I dread to think what the crowds are going to be like next season without something which captures the imagination given what’s happened on and off the pitch this season.
The system they use for online ticket booking is atrocious. It fails on both functionality and ease of use. The club have shot themselves in the foot in terms of customer engagement. Apart from anything else they fail on a fundamental aim; they encourage people to purchase tickets online so as to reduce staff numbers for one to one engagement then, because the system is useless, what do people do?..
they ring the club up asking for help and thereby clog up more staff resources, time and, ultimately money!