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Thread: Season ticket purchases a nightmare

  1. #41

    Re: Season ticket purchases a nightmare

    Quote Originally Posted by The Lone Gunman View Post
    It's interesting that you're so defensive about the ticket office and the way in which the club is handling season ticket sales when you don't actually understand the system yourself.

    Yesterday at 11:26 am you boldly stated the following:

    "City season ticket sales are currently only open online to existing season ticket holders or members to renew. They are not on general sale."

    That was incorrect. False information. Season tickets are on general sale to anyone who wishes to buy one. So you were wrong, again. It's clear that you don't understand the club's sales system and yet you defend it at every opportunity. We can only hope that everyone else isn't as confused about the situation as you so obviously are.

    he wouldn't reply when you pointed this out to him yesterday. Let's see if he goes awol again now......

  2. #42

    Re: Season ticket purchases a nightmare

    Quote Originally Posted by Nobody's Rep View Post
    The same happened to us a few years ago although later than 17 for my boy for some reason so we moved to the canton but we are in a great area with good people - not affected by the premiership season either as everyone renewed every season since - good luck in the new seats although if some of the doomsday scenarios are right about low season ticket sales it maybe you are either in a lot of space around you or if you are near idiots then you would probably have choice to move elsewhere
    Thanks. Someone under the age of 16, at the start of the season, needs to be in the party for a group Family Stand booking. Just realised I'd have saved £31 by taking out an extra ST in my daughter's name! A change is as good as a rest though, so hopefully the new seats will be ok. If nothing else, it gives us a different view. Also as you say, I doubt we'll be packed in like sardines next season......

  3. #43

    Re: Season ticket purchases a nightmare

    Quote Originally Posted by Gnojek View Post
    Thanks. Someone under the age of 16, at the start of the season, needs to be in the party for a group Family Stand booking. Just realised I'd have saved £31 by taking out an extra ST in my daughter's name! A change is as good as a rest though, so hopefully the new seats will be ok. If nothing else, it gives us a different view. Also as you say, I doubt we'll be packed in like sardines next season......
    My son couldnt wait to move when he turned 16. We were surrounded by kids who spent more time on their Ipads than watching the game.
    You'll probably also see more goals at the Canton end. Given our habit or not troubling the scorers in the first half this season, together with our tendency of attacking the Canton Stand in the second half, I doubt you saw many goals at close proximity this season.
    Your son might also extend his vocabulary in your new seats 🙂

  4. #44

    Re: Season ticket purchases a nightmare

    Quote Originally Posted by The Bloop View Post
    My son couldnt wait to move when he turned 16. We were surrounded by kids who spent more time on their Ipads than watching the game.
    You'll probably also see more goals at the Canton end. Given our habit or not troubling the scorers in the first half this season, together with our tendency of attacking the Canton Stand in the second half, I doubt you saw many goals at close proximity this season.
    Your son might also extend his vocabulary in your new seats ��
    Thanks. I've thought of everything you've listed. His vocabulary is already apprentice docker, so not much polishing needed there!

  5. #45

    Re: Season ticket purchases a nightmare

    Quote Originally Posted by dml1954 View Post
    Look, sorry about this but what part of the instruction from the club that ‘ season tickets are currently only available online’ didn't they understand ? This season is still going on and they have other things to deal with, so it is reasonable to start the sale online first. They have already announced that phone purchases and personal purchases will be available soon, before the early bird window closes. Why would anyone go down to the ground now to buy in these circumstances ? Criticising the club like this is just plain silly - the people need to take responsibility for their own actions.
    Why do you constantly defend the indefensible? I went into Hays Travel in Queen St the other day to pay some money off a holiday, got my card out but had cash in my wallet and offered that instead, the woman said ‘Of course we’ll have it off you you, the only thing we don’t take on payment is luncheon vouchers (while laughing)”. Now that’s the attitude a money making concern should have, not doing its utmost to put obstacles in people’s way.

  6. #46

    Re: Season ticket purchases a nightmare

    Can anyone tell me please, when is the last date the seats are protected in buying a new season ticket. I want to stay in the Canton but want to change seats a bit further down.

  7. #47

    Re: Season ticket purchases a nightmare

    Quote Originally Posted by SOXY BOY View Post
    Can anyone tell me please, when is the last date the seats are protected in buying a new season ticket. I want to stay in the Canton but want to change seats a bit further down.
    https://www.cardiffcityfc.co.uk/tickets/seasontickets

  8. #48

    Re: Season ticket purchases a nightmare

    The Lone Gunman, thanks for that.

  9. #49

    Re: Season ticket purchases a nightmare

    Just done mine, it was painless. Agreed there should be a bit more sympathy from the club for those not computer literate though

  10. #50

    Re: Season ticket purchases a nightmare

    Quote Originally Posted by delmbox View Post
    Just done mine, it was painless. Agreed there should be a bit more sympathy from the club for those not computer literate though
    Painless if you're renewing I'd imagine. Not so painless if you're trying to buy a new season ticket, as DubaiDai can testify.

  11. #51

    Re: Season ticket purchases a nightmare

    Quote Originally Posted by The Lone Gunman View Post
    Painless if you're renewing I'd imagine. Not so painless if you're trying to buy a new season ticket, as DubaiDai can testify.
    Ah I see

  12. #52

    Re: Season ticket purchases a nightmare

    Quote Originally Posted by delmbox View Post
    Just done mine, it was painless. Agreed there should be a bit more sympathy from the club for those not computer literate though
    Easy for me.
    I just got my son to do it.

  13. #53

    Re: Season ticket purchases a nightmare

    Quote Originally Posted by The Lone Gunman View Post
    It's interesting that you're so defensive about the ticket office and the way in which the club is handling season ticket sales when you don't actually understand the system yourself.

    Yesterday at 11:26 am you boldly stated the following:

    "City season ticket sales are currently only open online to existing season ticket holders or members to renew. They are not on general sale."

    That was incorrect. False information. Season tickets are on general sale to anyone who wishes to buy one. So you were wrong, again. It's clear that you don't understand the club's sales system and yet you defend it at every opportunity. We can only hope that everyone else isn't as confused about the situation as you so obviously are.
    Sorry, I didn't see this message until today. Unlike you obviously, I don't spend 24 hours a day trolling through this board looking for your posts to see if I can disagree with them. Firstly, if I did put wrong information out, then this was done unintentionally, unlike most of your posts which contain deliberate lies and inaccuracies about the club which you say you are a fan of but obviously hate with a passion. Quite how you think you are qualified to comment on the workings of the ticket office system anyway is beyond me, as you aren't a season ticket holder and don't, on your own admission, purchase your own tickets. You obviously must make up your opinions based on second hand information. In any event your comment on my previous post doesn't have any bearing on the general point that I was making that people who turn up at a ticket office or ring a telephone line, during a period when online sales only are advertised as taking place, are acting illogically. By my calculations there are about 15-20 people who post on this board who regularly complain about the activities of the ticket office and it is always the same people, who obviously, like you, have an axe to grind. . The club sold almost 14000 season tickets last year, so assertions that there are severe problems with the sale of tickets isn't backed up by the figures. I would hazard a guess that the vast majority of our ticket sales are handled professionally and courteously by a small group of predominantly young people, who work hard and under a lot of pressure and don’t deserve the amount of constant criticism from people like you who have nothing better to do but moan about anything the club does.

  14. #54

    Re: Season ticket purchases a nightmare

    PS. I purchased three season tickets last week online, in about ten minutes with no problems, so I obviously do understand the workings of the ticketing system. Why don't you give it a try TLG, you never know, you might actually enjoy the experience.

  15. #55

    Re: Season ticket purchases a nightmare

    Quote Originally Posted by dml1954 View Post
    Quite how you think you are qualified to comment on the workings of the ticket office system anyway is beyond me, as you aren't a season ticket holder…..
    Wrong yet again. You’re in a desperately bad run of form at present.

  16. #56

    Re: Season ticket purchases a nightmare

    When I lived in Cardiff (i.e. until 2018), I’d always drive to the ground, go to the ticket office, pay for my tickets on my card and the whole thing was completed in a few minutes with no problems. Sometimes I’d ring them up if I had a query about the sale of season tickets and, again, my problem would be resolved within a minute or two.

    By contrast, the Trust received quite a few requests from people who were not too computer literate last year who were completely in the dark as to how they could renew their season ticket because they could not contact the ticket office in person, by phone or by e-mail - those who had posted correspondence to the club by letter tended not to get a reply for weeks or months, if at all.

    Of course, this was at a time when there were still Covid restrictions in place, but these had been eased and shops had long since been open to the public for all goods, it was only places like pubs, restaurants and nightclubs that were still affected. Also, what you had tended to find in lockdowns was that businesses expanded the services they provided by phone, rather than shut them down completely like the ticket office did.

    Now, we reach a stage where Covid restrictions are more or less a thing of the past and yet the services offered by the ticket office are almost non existent- a forelock tugger like dml can scold us customers of the club for having the effrontery to be critical of how season tickets are being sold this year as much as he likes, but the plain truth is that the service being offered is nowhere near as good as it was pre Covid - people are well within their rights to be upset that, for example, they cannot go to the ticket office on a match day and buy their season tickets there and then.d

  17. #57

    Re: Season ticket purchases a nightmare

    Season ticket sales suspended for the next week - it's reached the stage where you start wondering if they want people to renew.

    https://tickets.cardiffcityfc.co.uk/

  18. #58

    Re: Season ticket purchases a nightmare

    Quote Originally Posted by the other bob wilson View Post
    Season ticket sales suspended for the next week - it's reached the stage where you start wondering if they want people to renew.

    https://tickets.cardiffcityfc.co.uk/
    Bale announcement imminent

  19. #59

    Re: Season ticket purchases a nightmare

    Quote Originally Posted by the other bob wilson View Post
    Season ticket sales suspended for the next week - it's reached the stage where you start wondering if they want people to renew.

    https://tickets.cardiffcityfc.co.uk/
    I though that was the original plan to allow those in the upper ninian a week to relocate and it opens again next week with the same prices as before the suspension

  20. #60

    Re: Season ticket purchases a nightmare

    Quote Originally Posted by Nobody's Rep View Post
    I though that was the original plan to allow those in the upper ninian a week to relocate and it opens again next week with the same prices as before the suspension
    Or they could do something really novel like go back to offering the same service as they did pre Covid

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