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Thread: Ticket office

  1. #1

    Ticket office

    I know the ticket office has had a bit of stick in the past in terms of access but needed to get an extra ticket for Saturday and the service was superb - all done and dusted in 5 minutes and posted out today

  2. #2

    Re: Ticket office

    Quote Originally Posted by Nobody's Rep View Post
    I know the ticket office has had a bit of stick in the past in terms of access but needed to get an extra ticket for Saturday and the service was superb - all done and dusted in 5 minutes and posted out today
    Ah, "the letters in the post sir", the old scams are the best!

  3. #3

    Re: Ticket office

    They're really quick on their email replies in general too if you can't get through on the phone nowadays- same day pretty much every time I've had a query. The staff in there are fantastic.

  4. #4

    Re: Ticket office

    Last season I emailed them at 12 needing a ticket printed off for a game. At 12:15 they’d replied and had a ticket printed off and waiting for me to collect.

    The actual staff at the ticket office I’ve never had issue with. Things like putting away/cup tickets on sale at such short notice and having nonsensical selling structures for away games I do think could be done better.

  5. #5

    Re: Ticket office

    Quote Originally Posted by Canton Kev View Post
    Last season I emailed them at 12 needing a ticket printed off for a game. At 12:15 they’d replied and had a ticket printed off and waiting for me to collect.

    The actual staff at the ticket office I’ve never had issue with. Things like putting away/cup tickets on sale at such short notice and having nonsensical selling structures for away games I do think could be done better.
    100% facts

  6. #6

    Re: Ticket office

    Quote Originally Posted by Canton Kev View Post
    Last season I emailed them at 12 needing a ticket printed off for a game. At 12:15 they’d replied and had a ticket printed off and waiting for me to collect.

    The actual staff at the ticket office I’ve never had issue with. Things like putting away/cup tickets on sale at such short notice and having nonsensical selling structures for away games I do think could be done better.
    They're a great bunch tbh. Always super-helpful and patient.

  7. #7

    Re: Ticket office

    What are there general opening hours nowadays? I will usuall rather call in and get a proper ticket rather than faff about with the app

  8. #8

    Re: Ticket office

    Quote Originally Posted by JamesWales View Post
    What are there general opening hours nowadays? I will usuall rather call in and get a proper ticket rather than faff about with the app
    https://www.cardiffcityfc.co.uk/tick...-opening-hours

  9. #9

    Re: Ticket office

    Thank you.

    I'm sure opening past 5 one day would be popular, but thats great, cheers

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