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Thread: A question about improving support

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  1. #1

    Re: A question about improving support

    Quote Originally Posted by fingers View Post
    I’d echo the travel issue. Took the train from Bridgend on Saturday with my 10 yr old boy. The walk up from central station not great so after the match thought we’d catch a train back to Central from Ninian station - jam packed and couldn’t get on it. Had to walk back in the dark which didn’t bother me but my boy wasn’t happy. Got to Central station, got on train and there was a problem with the doors - stuck on there for 25 minutes, boiling hot, no air conditioning, toe to toe. Got into Bridgend and missed our last bus (yes, last bus 6:30pm!). Got a £10 taxi and got home 3 hours after final whistle, just 20 miles down the road from CCS.

    Now there’s a whole separate thread needed for the abysmal state of our public transport, but if that’s my experience (and more importantly my 10 yr old’s experience), how are we going to make ‘the day’ more attractive if you have to spend almost 4 hours travelling 20 miles each way? There used to be a Zeelo coach service from Bridgend direct to CCS before Covid, not sure what happened to that.
    Just to stress the point, I asked my 10 year old this morning if he fancied coming with me to the Bristol game on the 28th and he replied, "not really, the trains were a nightmare". That's the future fans we're trying to attract!

  2. #2

    Re: A question about improving support

    I think the hardcore who follow us away are fantastic

    Those days are not for me now but I do think our numbers seem to be low ?

    If cost , poor transport , covid etc are a reason then why are a lot of teams in the Championship taking large followings away from home and we are not ?

    300 at Sunderland?
    250 at Middlesborough ?

    That's not like Cardiff City

    Carlisle United took 4500 to Bolton at the weekend , in league one

  3. #3

    Re: A question about improving support

    Quote Originally Posted by SLUDGE FACTORY View Post
    I think the hardcore who follow us away are fantastic

    Those days are not for me now but I do think our numbers seem to be low ?

    If cost , poor transport , covid etc are a reason then why are a lot of teams in the Championship taking large followings away from home and we are not ?

    300 at Sunderland?
    250 at Middlesborough ?

    That's not like Cardiff City

    Carlisle United took 4500 to Bolton at the weekend , in league one
    It’s not to say people can’t afford it, let’s be honest a big cup game and we would sell out, I just think people at the moment are being careful with money (well I am) and picking and choosing what they want to spend money on, what’s value, what gives the most enjoyment etc. I don’t think I could afford an away game these days.

  4. #4

    Re: A question about improving support

    Quote Originally Posted by SLUDGE FACTORY View Post
    I think the hardcore who follow us away are fantastic

    Those days are not for me now but I do think our numbers seem to be low ?

    If cost , poor transport , covid etc are a reason then why are a lot of teams in the Championship taking large followings away from home and we are not ?

    300 at Sunderland?
    250 at Middlesborough ?

    That's not like Cardiff City

    Carlisle United took 4500 to Bolton at the weekend , in league one
    Cardiff to Sunderland 308 miles
    Cardiff to Middlesbrough 284 miles
    Carlisle to Bolton 110 miles

  5. #5

    Re: A question about improving support

    J33 waste ground ? If going to build houses eventually but in the meantime Turn that into a free P+R

  6. #6

    Re: A question about improving support

    Kids for a quid , student deals , cheap burgers

    It's messing about really

    In terms of prices to watch us you could let people in for free and they wouldn't turn up , especially if Man United are playing on TV

    Of course if we get a decent team then the gates would increase and these sort of fans would complain they couldn't get a seat with a decent view for the 2 or 3 games a season they can be bothered to come

    I think concentrating on continuing to offer regular fans decent prices to watch city is the key , the club can hit the occasional fan with incentives when the time is right

  7. #7

    Re: A question about improving support

    Quote Originally Posted by 2b2bdoo View Post
    It’s not to say people can’t afford it, let’s be honest a big cup game and we would sell out, I just think people at the moment are being careful with money (well I am) and picking and choosing what they want to spend money on, what’s value, what gives the most enjoyment etc. I don’t think I could afford an away game these days.
    Why can clubs from other less well off areas attend games, home and away in bigger numbers than us ?

    It's tough for a lot of fans at lots of clubs

    I thought bulut would kick the inertia a bit but it's still there

  8. #8

    Re: A question about improving support

    Quote Originally Posted by SLUDGE FACTORY View Post
    Why can clubs from other less well off areas attend games, home and away in bigger numbers than us ?

    It's tough for a lot of fans at lots of clubs

    I thought bulut would kick the inertia a bit but it's still there
    I don’t know, maybe we just don’t have the hard core following anymore. Maybe our fans have been to most these grounds several times now and don’t want to go again. I don’t think there are many I haven’t done in the championship now, I think just Preston and Rotherham. Who knows.

    Trip to Millwall not really the same as boro or Sunderland is it.

    I think this is more about home attendance tho.

  9. #9

    Re: A question about improving support

    Quote Originally Posted by BLUETIT View Post
    Cardiff to Sunderland 308 miles
    Cardiff to Middlesbrough 284 miles
    Carlisle to Bolton 110 miles
    You can't argue that the support at Sunderland and Middlesbrough was poor , it looked terrible

    Those that went were great fans but simply not enough

    Swansea took 1000 to Millwall 2 weeks back despite being hopeless

    Somethings not right

  10. #10

    Re: A question about improving support

    Quote Originally Posted by 2b2bdoo View Post
    I don’t know, maybe we just don’t have the hard core following anymore. Maybe our fans have been to most these grounds several times now and don’t want to go again. I don’t think there are many I haven’t done in the championship now, I think just Preston and Rotherham. Who knows.

    Trip to Millwall not really the same as boro or Sunderland is it.

    I think this is more about home attendance tho.
    Well that arguement can be made by lots of clubs fans , it's not particular to us

    We will be very lucky to take 1000 to Millwall

    Swansea City took more fans to Sunderland last season than we did

    Our home and away support is not what it should be and that's the point of the thread

  11. #11

    Re: A question about improving support

    Quote Originally Posted by SLUDGE FACTORY View Post
    Well that arguement can be made by lots of clubs fans , it's not particular to us

    We will be very lucky to take 1000 to Millwall

    Swansea City took more fans to Sunderland last season than we did

    Our home and away support is not what it should be and that's the point of the thread
    We have had all of our biggest trips of the season in the space of a few months. We nearly took 1000 to Ipswich. That's bloody impressive.

  12. #12

    Re: A question about improving support

    Quote Originally Posted by SLUDGE FACTORY View Post

    Our home and away support is not what it should be and that's the point of the thread
    Do you have any constructive ideas for how attendances could be improved?

  13. #13

    Re: A question about improving support

    Quote Originally Posted by RichardM View Post
    Do you have any constructive ideas for how attendances could be improved?
    Well there aren't any really apart from those mentioned

    Maybe a change around of the family stand to improve the atmosphere

    Apart from the team higher in the table and realistic prices .....we can't be certain of the first but we already have the second .....can you think of any ?

  14. #14

    Re: A question about improving support

    Our family stand is very sparsely populated. We need to get the kids early so they become fans for life. We should also be targeting under represented groups to grow our fan base.

    Whatever happened to the community area where community groups used to get discounted/free tickets?

    As others have mentioned a discount after buying x number of matches may help. I also don't get the dynamic pricing, I think QPR were in the top tier this season despite being near certs for relegation.

    Finally, I know some have said pricing is fair but is it really when compared to competing forms of entertainment? For match day pricing £20s plenty as it isn't about finances with the bulk of club incoming coming from other sources and they should also do away with the extra pricing charges when buying digital tickets.

  15. #15

    Re: A question about improving support

    Quote Originally Posted by SLUDGE FACTORY View Post
    Well there aren't any really apart from those mentioned

    Maybe a change around of the family stand to improve the atmosphere

    Apart from the team higher in the table and realistic prices .....we can't be certain of the first but we already have the second .....can you think of any ?
    I made some suggestions in an earlier post

  16. #16

    Re: A question about improving support

    Quote Originally Posted by PontBlue View Post
    Our family stand is very sparsely populated. We need to get the kids early so they become fans for life. We should also be targeting under represented groups to grow our fan base.

    Whatever happened to the community area where community groups used to get discounted/free tickets?

    As others have mentioned a discount after buying x number of matches may help. I also don't get the dynamic pricing, I think QPR were in the top tier this season despite being near certs for relegation.

    Finally, I know some have said pricing is fair but is it really when compared to competing forms of entertainment? For match day pricing £20s plenty as it isn't about finances with the bulk of club incoming coming from other sources and they should also do away with the extra pricing charges when buying digital tickets.
    The Community Group many years ago tried to work with the local communities through the trust to increase local people attending games

    But as is typical with these sort of ideas some fans moaned we were favouring minority groups which was complete nonsense however it was such a pain in the arse that the volunteers thought they couldn't be dealing with the hassle of people moaning and whingeing

    If the club offered cheaper tickets somebody would moan , it's what some people do instead of actually doing something

    I think the club is spot on with ticket prices , we seem to be settling on around 18000 home fans on average and unless we are pushing the top two that's going to be the way it is

    Maybe tinkering around with student deals , free transport , better food , free beer etc etc may help but not much

  17. #17

    Re: A question about improving support

    Quote Originally Posted by SLUDGE FACTORY View Post
    The Community Group many years ago tried to work with the local communities through the trust to increase local people attending games

    But as is typical with these sort of ideas some fans moaned we were favouring minority groups which was complete nonsense however it was such a pain in the arse that the volunteers thought they couldn't be dealing with the hassle of people moaning and whingeing

    If the club offered cheaper tickets somebody would moan , it's what some people do instead of actually doing something

    I think the club is spot on with ticket prices , we seem to be settling on around 18000 home fans on average and unless we are pushing the top two that's going to be the way it is

    Maybe tinkering around with student deals , free transport , better food , free beer etc etc may help but not much
    Sorry Paul, didn`t see this before posting a similar response

    Keith

  18. #18

    Re: A question about improving support

    Quote Originally Posted by Ninian1962 View Post
    Sorry Paul, didn`t see this before posting a similar response

    Keith
    No worries

    This is not say a community group type initiative might not bring rewards of new fans this time ?

    It's worth considering

  19. #19

    Re: A question about improving support

    The club have to become more active in the community and wider areas. I don't think that they understand that if they want people to support the club then they have to go out and work their nuts off in order to get more people watching, and more importantly, getting the bug that has the side affect of ruining or making your Saturday evening and Sunday morning.

    It would have to be a sustained effort, over a long period of time, they have to understand that it's up to the club to entice people, offer incentives, sell the bloody product. There are plenty of boys and girls junior leagues where the club could get involved in coaching, putting things on that aren't directly involved in football. We have NHS workers, Council Workers, Shop Workers etc. Surely the club could offer incentives for people who work in these places to get cheap tickets, bring family members, friends etc. The club could do deals with shops, so if someone buys a product over a certain amount then they can get a Ticket half price.

    Leaflet the City centre, or atleast have a presence in the centre of the city with amusement type things that attract kids and parents, where they can speak to people who work for the club. Make the kids feel special, wanted, be interested in them, then sell their parents a ticket or two at a reduced price. There's loads of events in South Wales where the club could have a presence. This would take years to work, but it's the only way to get people involved. Make them feel wanted and offer incentives.

  20. #20

    Re: A question about improving support

    Quote Originally Posted by Tuerto View Post
    The club have to become more active in the community and wider areas. I don't think that they understand that if they want people to support the club then they have to go out and work their nuts off in order to get more people watching, and more importantly, getting the bug that has the side affect of ruining or making your Saturday evening and Sunday morning.

    It would have to be a sustained effort, over a long period of time, they have to understand that it's up to the club to entice people, offer incentives, sell the bloody product. There are plenty of boys and girls junior leagues where the club could get involved in coaching, putting things on that aren't directly involved in football. We have NHS workers, Council Workers, Shop Workers etc. Surely the club could offer incentives for people who work in these places to get cheap tickets, bring family members, friends etc. The club could do deals with shops, so if someone buys a product over a certain amount then they can get a Ticket half price.

    Leaflet the City centre, or atleast have a presence in the centre of the city with amusement type things that attract kids and parents, where they can speak to people who work for the club. Make the kids feel special, wanted, be interested in them, then sell their parents a ticket or two at a reduced price. There's loads of events in South Wales where the club could have a presence. This would take years to work, but it's the only way to get people involved. Make them feel wanted and offer incentives.
    the cardiff city fc Foundation do sterling work in this area something we should be proud of

    imagine our crowds if we went down to league 1 last season !

  21. #21

    Re: A question about improving support

    Quote Originally Posted by RichardM View Post
    I made some suggestions in an earlier post
    Sorry I didn't read them

  22. #22

    Re: A question about improving support

    Quote Originally Posted by corky View Post
    I was asked this question on another message board and I thought I would share here in the hope some ideas might develop.

    whilst the home support is steady , following the recent liaison , what’s been suggested in respect of improving home support ( considering it’s no longer just about finances ).

    Also the same question in respect of away support which has gone down significantly?

    There was a meeting with Mehmet Dalman and the head of departments ahead of the game Saturday about this very subject and I am waiting to hear ,the outcome but they are looking at this seriously, I would imagine some deals would be on offer to encourage fans but no doubt the club will then get feedback or complaints from Season ticket holders.

    Its not easy unless we are winning every game and at top of league or in the Premier league. So what can we do? The CCSC suggested that we open the club more on non matchdays, make sure the shop is open, maybe later until 8 pm when fans are home from work. Maybe open a cafe that fans can visit at the stadium, get the Museum finished and open, generally make the stadium more accessible to visitors /fans on non match days.

    I think we have the pricing right at our ground but please reply with any ideas you have that might increase home attendances.

    As for away we really have had it tough in the first 5 games. Ipswich, Leeds, Sunderland Middlesboro , Blackburn , only Leicester and Birmingham have been less than 4 hours away...I am sure our away support will pick up , its very expensive to do an away game and fair play to those that do attend, some never miss a game.
    If you remember Corky , some years ago when you were involved the Trust invited 9with the club`s consent and support) groups of local communities to attend games by giving them a relatively small number of free tickets to attend under the supervision of their community leaders. At the time it was to demonstrate to them that the club was not the racist, nasty experience that they had been led to believe it was. As a result a small number of them returned as regular fans.
    Worth repeating now to fill some of the empty spaces in the Family Stand?

    Keith

  23. #23

    Re: A question about improving support

    Quote Originally Posted by RichardM View Post
    Some German clubs include the cost of public transport to and from the ground in the ticket price.
    Doing that might help get a few more people in.

    Wasn't there a scheme a few years back where you could buy four or six tickets for different matches at a time for a discount?

    Another option would be discounts on bulk (4+) buys for one match so a group of people can come together.
    Sorry just read this

    I think ticket and bus deals might help some but we have laid on buses before

  24. #24

    Re: A question about improving support

    Quote Originally Posted by Pedro de la Rosa View Post
    We have had all of our biggest trips of the season in the space of a few months. We nearly took 1000 to Ipswich. That's bloody impressive.
    I am not doubting the loyalty of our away support I am saying it should be more and plenty of fans think so too

  25. #25

    Re: A question about improving support

    Quote Originally Posted by fingers View Post
    I’d echo the travel issue. Took the train from Bridgend on Saturday with my 10 yr old boy. The walk up from central station not great so after the match thought we’d catch a train back to Central from Ninian station - jam packed and couldn’t get on it. Had to walk back in the dark which didn’t bother me but my boy wasn’t happy. Got to Central station, got on train and there was a problem with the doors - stuck on there for 25 minutes, boiling hot, no air conditioning, toe to toe. Got into Bridgend and missed our last bus (yes, last bus 6:30pm!). Got a £10 taxi and got home 3 hours after final whistle, just 20 miles down the road from CCS.

    Now there’s a whole separate thread needed for the abysmal state of our public transport, but if that’s my experience (and more importantly my 10 yr old’s experience), how are we going to make ‘the day’ more attractive if you have to spend almost 4 hours travelling 20 miles each way? There used to be a Zeelo coach service from Bridgend direct to CCS before Covid, not sure what happened to that.
    Maesteg supporters club come down through there and pick up at coytrahen and Tondu I think ?

    Max at the crown should know ?

    Will that help ?

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