Hi everyone, this is my first post here so I'd just like to say hello to my fellow Bluebirds! It's nice to meet all of you!
I wanted to make a post to hear if anyone has heard anything concrete regarding refunds for season tickets? I've emailed the club twice and called the ticket office and first they told me that it'd be done & in our accounts at the start of last week. When that didn't happen I asked again and they then told me that it'd be done by the end of this week. Still no refund... Now I've been told that it'll be done by the end of next week (the 14th). It's a little ridiculous if you ask me. I cannot trust what they say as they seem to be stalling. They have all of the required information for the refunds yet do not seem to be processing/issuing them.
Have any of you spoken to the ticket office regarding this, and if so, do you have any concrete information as to what is going on?
I'd appreciate any help you can offer!
Thanks.