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Ticket Office: After failing to get a ticket for last night's game...

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  • Ticket Office: After failing to get a ticket for last night's game...

    I'm trying to get 2 for myself and grandson to attend the Newport game as I'm only in the country for a few days more.

    I'm trying hard, to the point where I was referred by '[email protected]' to the ticket office. I sent them a polite email yesterday outlining my problem and asked for help in getting tickets as all online efforts had failed.

    Here is their reply this morning:-


    "Thanks for your email

    I can see that you have set up an account and have a fan number, but unfortunately for the friendlies you would need to have bought a ticket in the last 5 years also everyone in the party your trying to book for would need to have also attended previous games.

    Kind Regards,

    Ticket Office Team"


    My reply goes:-

    "That’s alright then, when I was in Wales at this time of year previously when I took the grandson to see City play Real Betis in a pre-season game prior to the team’s last adventure in the Premier League.

    I’m not sure why your records don’t show that but it’s a fact.

    I purchase Club TV season tickets every year and have done so already for 21/22. I’ve attended games at Ninian Park since the late 1950’s and was present when City beat Villa 1-0 in April, 1960 to clinch promotion to the First Division. I was at the Real Madrid game, play-off game at the Millennium Stadium, FA Cup semi-final and final in 2008 – it’s bit rich to now tell me I don’t qualify for a friendly game.

    But, as I say, I and my grandson bought tickets to see Real Betis 3 years ago.

    So how can you help me purchase an adult and a junior for Saturday’s game please?"


    What are my chances?

  • #2
    Re: Ticket Office: After failing to get a ticket for last night's game...

    Sent this whole message to the ticket office direct

    Comment


    • #3
      Re: Ticket Office: After failing to get a ticket for last night's game...

      I have never known a so called business make it so difficult for fans (customers) to part with their cash.

      Every income stream from merchandise to season and matchday tickets seems to have some problem that the club won't/can't be bothered to sort out.

      Comment


      • #4
        Re: Ticket Office: After failing to get a ticket for last night's game...

        And they wonder why some of of us are starting ‘not to give a shit as well’!!!

        Comment


        • #5
          Re: Ticket Office: After failing to get a ticket for last night's game...

          Originally posted by BLUETIT View Post
          Sent this whole message to the ticket office direct
          I know we have a bit of friendly fire banter Tone, but you're doing a cracking job fella. Hats off to you.

          Comment


          • #6
            Re: Ticket Office: After failing to get a ticket for last night's game...

            Originally posted by BLUETIT View Post
            Sent this whole message to the ticket office direct
            Thanks Bluetit, I don't know anyone at the club these days except maybe for the chap who has been there for donkeys years who seemed to run everything - ticketing, logisitics, move to CCS etc. Sadly, I forget his name (I've lived abroad for more than a decade now). He would remember me without a doubt.

            Someone on here is sure to know who that might be so who is it? I've searched through Club Staff but it seems to be playig staff only that get a mention. Any thoughts, please?

            Comment


            • #7
              Re: Ticket Office: After failing to get a ticket for last night's game...

              Originally posted by dembethewarrior View Post
              I know we have a bit of friendly fire banter Tone, but you're doing a cracking job fella. Hats off to you.
              Nothing wrong with a bit of friendly banter you tosser :hehe:

              Comment


              • #8
                Re: Ticket Office: After failing to get a ticket for last night's game...

                Originally posted by Cowbridge Blue View Post
                Thanks Bluetit, I don't know anyone at the club these days except maybe for the chap who has been there for donkeys years who seemed to run everything - ticketing, logisitics, move to CCS etc. Sadly, I forget his name (I've lived abroad for more than a decade now). He would remember me without a doubt.

                Someone on here is sure to know who that might be so who is it? I've searched through Club Staff but it seems to be playig staff only that get a mention. Any thoughts, please?

                Staff have changed a lot over the years, I’m not sure who you mean.

                Comment


                • #9
                  Re: Ticket Office: After failing to get a ticket for last night's game...

                  Originally posted by BLUETIT View Post
                  Staff have changed a lot over the years, I’m not sure who you mean.
                  Er Bluetit, obviously :hehe:

                  Comment


                  • #10
                    Re: Ticket Office: After failing to get a ticket for last night's game...

                    I've got nothing but admiration for the persistence of fans trying to dive through hoops to get tickets.
                    Not just for these friendlies, but for the last 17 months there have been well documented problems with accessing games on line, let alone people trying to renew their season tickets (and using their Bluebirds credit).
                    Hats off to those trying to help people but it shouldn't really need to be like that.

                    Comment


                    • #11
                      Re: Ticket Office: After failing to get a ticket for last night's game...

                      Originally posted by BLUETIT View Post
                      Nothing wrong with a bit of friendly banter you tosser :hehe:
                      :hehe:

                      Keep up the shit work you old bastard :hehe:

                      Comment


                      • #12
                        Re: Ticket Office: After failing to get a ticket for last night's game...

                        Must be so frustrating, why make it so hard.

                        I'm impressed you got any kind of reply to be honest.

                        Comment


                        • #13
                          Re: Ticket Office: After failing to get a ticket for last night's game...

                          I might be missing something, probably am, but why would you need to have bought a ticket before to be able to buy one now?

                          Are we not welcoming any new fans?

                          Comment


                          • #14
                            Re: Ticket Office: After failing to get a ticket for last night's game...

                            Originally posted by Trigger View Post
                            I might be missing something, probably am, but why would you need to have bought a ticket before to be able to buy one now?

                            Are we not welcoming any new fans?
                            Well they could be ‘sleeping’ County fans, waiting 5 years for the chance of sneaking into a friendly?

                            Comment


                            • #15
                              Re: Ticket Office: After failing to get a ticket for last night's game...

                              Originally posted by blue lewj View Post
                              I have never known a so called business make it so difficult for fans (customers) to part with their cash.

                              Every income stream from merchandise to season and matchday tickets seems to have some problem that the club won't/can't be bothered to sort out.
                              I have thought this more many many years.
                              The lack of ability to take willing peoples money from is worrying.
                              No such issues in blowing it - no wonder we got ourselves into financial mess.

                              Feel for the original poster who is only trying watch his team in a game that will be nowhere sold out.
                              Again trying to spend his time and money supporting his club.

                              Comment

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