Well obviously people would be more emotive of the subject of their family members were affected it's why we don't allow murder victims family to sentance murderers.
No one is being nonchalant either, I'm just trying to make a case that the actions of <1% of the population shouldn't be used to project hate onto the rest.
Two people have seriously suggested in this thread that ejecting the whole refugee/Muslim population from a country is the only way to make these countries safe. Arguing that this isn't the solution isn't being nonchalant at all.