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I mentioned above, you have a van, you can deliver, its easy enough, collect order thats been picked, drive to persons home, drop at doorstep
i could drive to the 3 local towns in 15 mins from both Tesco, Asda and Sainsburys, so no need to chiller vans, one drop per trip, thats a round trip of 30 mins, maybe 20 plus slots per day, 10 other vans doing it, 200 plus deliveries added to the store per day
How could they track who was delivering what? Mrs Morris calls up "I haven't had my delivery" - Mr Sainsbury is like "Was that Matt, or John, or Fred?" Mrs Smith calls up "I didn't get my bottle of whiskey". I appreciate people trying to help, but it's really a case of too many cooks.