Ok so I've managed to get to the bottom of it via some other confused people on Twitter.
Log in
Click on your name (top right)
Then Transactions list
Then click "complete" (in green next to your season ticket)
There you'll find refund options
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Ok so I've managed to get to the bottom of it via some other confused people on Twitter.
Log in
Click on your name (top right)
Then Transactions list
Then click "complete" (in green next to your season ticket)
There you'll find refund options