Quote Originally Posted by pjv1990 View Post
Hi everyone, this is my first post here so I'd just like to say hello to my fellow Bluebirds! It's nice to meet all of you!

I wanted to make a post to hear if anyone has heard anything concrete regarding refunds for season tickets? I've emailed the club twice and called the ticket office and first they told me that it'd be done & in our accounts at the start of last week. When that didn't happen I asked again and they then told me that it'd be done by the end of this week. Still no refund... Now I've been told that it'll be done by the end of next week (the 14th). It's a little ridiculous if you ask me. I cannot trust what they say as they seem to be stalling. They have all of the required information for the refunds yet do not seem to be processing/issuing them.

Have any of you spoken to the ticket office regarding this, and if so, do you have any concrete information as to what is going on?

I'd appreciate any help you can offer!

Thanks.
Bit of a strange first post (says its your second actually). Anyway, most people would have taken the option of donating the balance to the club/academy or carrying forward the balance to next seasons ticket, so could not give you much help. If you have totally cancelled your season ticket however then any refund due would be sent to your private specified bank account, not into your bluebirds cash account (‘our accounts‘ ?). I went for option one and a number of people I know went for option two and all of us had no problem at all. The process was a bit complicated but no reason to say they are stalling or that you cant trust them - bit of an over reaction don't you think ?