Has anyone e-mailed City about not being allowed to watch matches?

[Don Corleone]

I got a reply yesterday to my email a week ago Saturday when I couldn’t get the stream to work for the Wednesday game. It just sent me a link again to the website which was not much use and even less use 10 days after the game had finished! I did manage to get it to work on my laptop eventually so saw 70 minutes of the game. It wouldn’t work on my smart tv ( it says it won’t in the small print but it did last season).

Not a great customer service to a live event.

The fee of £10 I have less of an issue with. I bought my season ticket to support my club, if they deduct £10 from the credit so I can watch the game on TV then that’s fine - just make sure it works!

[fred keenor]

I got a reply yesterday to my email a week ago Saturday when I couldn’t get the stream to work for the Wednesday game. It just sent me a link again to the website which was not much use and even less use 10 days after the game had finished! I did manage to get it to work on my laptop eventually so saw 70 minutes of the game. It wouldn’t work on my smart tv ( it says it won’t in the small print but it did last season).

Not a great customer service to a live event.

The fee of £10 I have less of an issue with. I bought my season ticket to support my club, if they deduct £10 from the credit so I can watch the game on TV then that’s fine - just make sure it works!

Never had a problem with the app, opens up and plays immediately