If you have tickets and want a refund the portal is currently open
https://support.tickets-euro2020.uef...or-my-tickets-
The Ticket Return Portal is currently open and will close on Monday, 19 April 2021, 18:00 CEST.
If you cannot attend the tournament, please return your ticket(s) by following the steps described in the below FAQ:
After 19 April 2021 at 18:00 CEST, when the Ticket Return Portal closes, there will be no further ticket return phase for UEFA EURO 2020.
However, in situations where:
- a reduction of stadium capacity may occur
- a match may be played behind closed doors
- a match may be cancelled
and that UEFA informs you that due to one of the above-mentioned reasons your ticket(s) is/are not valid anymore, you shall be entitled to a refund of the face value of your ticket(s).