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  • Auto-renewals in respect of insurances

    Twice in the last couple of weeks I have realised that two different insurance policies (car and rivercraft) auto-renewed and payments were taken from my bank account. I had no idea that such an arrangement was included in the small print when I took out the policies a year ago and although I have received full refunds, it's easier not to notice such things happening unless you closely examine your outgoings.
    Just be warned, old fruits.

  • #2
    Re: Auto-renewals in respect of insurances

    You must have missed a renewal notice (or reminder) of some sort as they can't legally enter into an arrangement with you that lasts longer than a year. They are OK if they have simply reminded you that your contract is coming up for renewal and they will renew it unless you tell them otherwise.

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    • #3
      Re: Auto-renewals in respect of insurances

      I insured my car with the same company last year , everybody was telling me to shop around and I found out mine , aviva , was the cheapest

      So for the next few years I am sticking with them , I havnt got the time to arse about on comparison websites

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      • #4
        Re: Auto-renewals in respect of insurances

        Originally posted by Taunton Blue Genie View Post
        Twice in the last couple of weeks I have realised that two different insurance policies (car and rivercraft) auto-renewed and payments were taken from my bank account. I had no idea that such an arrangement was included in the small print when I took out the policies a year ago and although I have received full refunds, it's easier not to notice such things happening unless you closely examine your outgoings.
        Just be warned, old fruits.
        They usually send you the new quote 2 weeks before renewal and if you don't contact them to stop it they will auto renew.
        You are lucky to get a full refund as they will say you didn't do it before the renewal date

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        • #5
          Re: Auto-renewals in respect of insurances

          Originally posted by JumpersforGoalposts View Post
          You must have missed a renewal notice (or reminder) of some sort as they can't legally enter into an arrangement with you that lasts longer than a year. They are OK if they have simply reminded you that your contract is coming up for renewal and they will renew it unless you tell them otherwise.
          Their defence was that I received an offer that I didn't respond to and that the renewal kicked in as a result. For my part, I did not accept the offer and therefore considered that no contract was entered into. The money was taken from my account in the first instance whatever.

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          • #6
            Re: Auto-renewals in respect of insurances

            Good post TBG - I got done by an insurance company taking a full years £ policy when I had switched to a cheaper vendor and had not noticed :facepalm:

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            • #7
              Re: Auto-renewals in respect of insurances

              Originally posted by SLUDGE FACTORY View Post
              I insured my car with the same company last year , everybody was telling me to shop around and I found out mine , aviva , was the cheapest

              So for the next few years I am sticking with them , I havnt got the time to arse about on comparison websites
              The companies love people like you and tend to overcharge you on renewal as a result. For the best prices look for quotes 3 weeks before your current policies expire.

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              • #8
                Re: Auto-renewals in respect of insurances

                Originally posted by Chris Pontprennau Blues View Post
                Good post TBG - I got done by an insurance company taking a full years £ policy when I had switched to a cheaper vendor and had not noticed :facepalm:
                I'm like a mutha to you lot :-)

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                • #9
                  Re: Auto-renewals in respect of insurances

                  Originally posted by Taunton Blue Genie View Post
                  I'm like a mutha to you lot :-)
                  Mother - oor I get it

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                  • #10
                    Re: Auto-renewals in respect of insurances

                    Originally posted by Chris Pontprennau Blues View Post
                    Sorry to ask TBG is a mutha like a fanny :hehe:
                    That's too philosophical a question to respond to while I am watch the Tour de France highlights...

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                    • #11
                      Re: Auto-renewals in respect of insurances

                      Quick question regarding car insurance. I've just had a price from my current insurer which I'm going to take. It says it will auto renew on said date. Question is, I have a new bank card as the expiry date ran out on the other one a couple of months ago. Will they still be able to take payment (I pay it in full every year) or will I have to give them the details of my new card?

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                      • #12
                        Re: Auto-renewals in respect of insurances

                        Originally posted by valleys caveman View Post
                        Quick question regarding car insurance. I've just had a price from my current insurer which I'm going to take. It says it will auto renew on said date. Question is, I have a new bank card as the expiry date ran out on the other one a couple of months ago. Will they still be able to take payment (I pay it in full every year) or will I have to give them the details of my new card?
                        If it's direct debit then no need to do anything as its the same account as your old card.

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                        • #13
                          Re: Auto-renewals in respect of insurances

                          The best thing to do is put these auto renew dates in your diary and 2/3 weeks before the auto renewal kicks in ring them up to cancel.
                          Miraculously they always have a "special offer or managers special on today" and ask you to hold on for a moment and they come back to you trumping any low price offer you've had elswhere.
                          Just did it yesterday on my home insurance and got 35% knocked off the auto' renewal price. They just rely on the unorganised to make their extra profits. Don't let emm' boys and girls!

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                          • #14
                            Re: Auto-renewals in respect of insurances

                            I’ve had something similar with my Energy bills, with Bulb, they increased the monthly bill by £97 by stealth.

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                            • #15
                              Re: Auto-renewals in respect of insurances

                              Originally posted by willo1927 View Post
                              They usually send you the new quote 2 weeks before renewal and if you don't contact them to stop it they will auto renew.
                              You are lucky to get a full refund as they will say you didn't do it before the renewal date
                              Don’t forget that a transaction of this nature is covered by the ‘cooling off period’ rule, so you can still claw back the money, which should be a minimum of 14 days after the renewal date.

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