Fair play covid has screwed TFW pretty much 1 year into its contract, think a lot of people have unreasonable expectations that things would change overnight. It'll be interesting now that the new trains will come online next year, the massive under investment in the Welsh railway system is crazy.

Normally a rail operator would come in and take 1-2 aspects of the business, TFW has had to come in as a new body, improve infrastructure, stock, customer service and operations, new HQ, electrification etc after the shambles of Arriva and the contract Westminster gave them