Same thing happened to me for the Norwich game. I’ve been sat in the same Ninian Stand seat for at least five years, since I moved from the family stand. Went to my seat, someone there who was adamant it’s his seat. They gave him exactly the same season ticket seat as me. To be fair, he was ok about it and moved to my mates seat, who was on holiday. He said he was going to sort it out with the ticket office. Shambolic from the ticket office really, but can’t say I’m surprised.