It's probably a case of individuals not being able to articulate themselves particularly well, read Tripadvisor and you will see hundreds of people writing off an entire holiday because on one occasion at Breakfast, their coffee wasn't hot enough or the waiter didn't smile enough for their liking, or 20 photos of a bit of dust on top of the wardrobe, followed by statements saying that this place should be shut down, it's not fit for purpose etc. Take the lack of balance away from the comments (Something the media wont do) and it's just downright disrespectful of Tesco in my opinion, This isn't England. I'm glad they took it down.