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Success is relative.
City got to the play-offs last season. They failed to do so (by a considerable distance) this season and were knocked out of both cups at the first hurdle. If you believe that's a 'relatively successful' season, it seems you're very easily pleased. Unlike the club's board, whose targets for 2020/21 were certainly not met.
In terms of points, City finished closer to 14th than 6th. I think that demonstrates how successful the season was.