I tend to find the club are pretty useless at this sort of thing. I contacted them when the season ticket issue arose and got replies whatsoever after i contacted them about three times. I rang last week re the streaming, actually got through, and was told they could immediately set it up for me and there was no cost. I asked if they would cut my credit for next year if I took out the streaming package. She confirmed it would be, so i felt they were deliberately trying to mislead me so i declined. It's not the same watching football without the crowds is it? Rado Wales and bloody Kevin Ratcliffe for me today!