Call centres and customer service

[Tuerto]

Re: Call centres and customer service

My sons favourite trick was getting an older person who were normally the salt of the earth and were usually Lonely and just wanted to chat then he would sort their problem for them then keep the chat going normally near the end of a shift so he could finish on time.
My son trapped in his bedroom for the duration of covid putting up with shit on the phone didn't do his mental health any good.

Excellent work. Your son sounds like he's a good egg, and someone is benefiting as well.

[superfeathers]

Re: Call centres and customer service

I can't imagine anything worse than working in a call centre. Imagine the abuse they get. Remember, if you're ringing up and been on hold for stupid amounts of time or the company are in the wrong for whatever reason, it's the company not the poor sod on the end of the phone.

If they seem like they have a bad attitude, remember, they have to explain things to people who still think Brexit is a good thing