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O/T Supermarket Tills

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  • O/T Supermarket Tills

    Booth’s, a Northern supermarket chain with 28 stores has scrapped self service tills in all but two of their stores, reopening their manned checkouts. They say that customer feedback has demanded it. Now this is a supermarket, if local, I’d definitely use.

  • #2
    Re: O/T Supermarket Tills

    Me too.....I always use a manned (or femaled...) checkout even if I have a few items and there is a queue.

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    • #3
      Re: O/T Supermarket Tills

      A supermarket chain has axed almost all of its self-service tills and returned to fully-staffed checkouts.

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      • #4
        Re: O/T Supermarket Tills

        Originally posted by Maurice Swan View Post
        Me too.....I always use a manned (or femaled...) checkout even if I have a few items and there is a queue.
        Me too.

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        • #5
          Re: O/T Supermarket Tills

          'Good morning'
          Good morning, how are things today , been busy ?'
          'Pretty busy, probably the weather, hope it's still nice when I finish'
          'I'm sure it will be , anything planned ..?'
          ..and so on.

          For some people it's their only human interaction all day. If there's one thing I really detest is retail giants telling us they're sacking staff and replacing them with computers in order to enhance the customer experience, and because that's what they want. And yes, I too always use a staffed checkout even when I'm 'directed' to a self service..

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          • #6
            Re: O/T Supermarket Tills

            Originally posted by splott parker View Post
            Booth’s, a Northern supermarket chain with 28 stores has scrapped self service tills in all but two of their stores, reopening their manned checkouts. They say that customer feedback has demanded it. Now this is a supermarket, if local, I’d definitely use.
            The true reason is probably to reduce theft.

            Comment


            • #7
              Re: O/T Supermarket Tills

              Originally posted by splott parker View Post
              Booth’s, a Northern supermarket chain with 28 stores has scrapped self service tills in all but two of their stores, reopening their manned checkouts. They say that customer feedback has demanded it. Now this is a supermarket, if local, I’d definitely use.
              Superb shop. The Waitrose of the north. We used to use it when visiting my daughter who did her clinical training in Preston.

              Comment


              • #8
                Re: O/T Supermarket Tills

                Originally posted by splott parker View Post
                Booth’s, a Northern supermarket chain with 28 stores has scrapped self service tills in all but two of their stores, reopening their manned checkouts. They say that customer feedback has demanded it. Now this is a supermarket, if local, I’d definitely use.
                Good.

                I never use the self-service out of principle, being that they put people out of work.

                I do despair when staff at supermarkets direct customers towards them, though. Turkeys looking forward to Christmas.

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                • #9
                  Re: O/T Supermarket Tills

                  Morrisons Llanishen have apparently closed their self-serve and added extra security cameras, someone just posted?

                  Shoplifting has massively increased over the last few years.

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                  • #10
                    Re: O/T Supermarket Tills

                    Originally posted by Maurice Swan View Post
                    Me too.....I always use a manned (or femaled...) checkout even if I have a few items and there is a queue.
                    The word 'man' meant both genders orginally. Just like 'meat' originally meant food (and hence there being no 'meat' in mincemeat and dairy products having been described as 'white meat'). And 'deer' originally meant any quadruped. Jus' sayin'.........

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                    • #11
                      Re: O/T Supermarket Tills

                      Originally posted by B. Oddie View Post
                      Good.

                      I never use the self-service out of principle, being that they put people out of work.

                      I do despair when staff at supermarkets direct customers towards them, though. Turkeys looking forward to Christmas.
                      This.

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                      • #12
                        Re: O/T Supermarket Tills

                        Originally posted by North Cardiff Blue View Post
                        Morrisons Llanishen have apparently closed their self-serve and added extra security cameras, someone just posted?

                        Shoplifting has massively increased over the last few years.
                        I always did wonder whether this would happen and how the outlet would counter (no pun intended) it.

                        Of course the places that persevere with these self service tills probably knew this would and factor into the prices of their items, thus the consumer pays for it.

                        One reason I very rarely use them the other being, as has been mentioned, robots taking over jobs and lining the fat cats' pockets.

                        Comment


                        • #13
                          Re: O/T Supermarket Tills

                          Originally posted by North Cardiff Blue View Post
                          Morrisons Llanishen have apparently closed their self-serve and added extra security cameras, someone just posted?

                          Shoplifting has massively increased over the last few years.
                          no they haven't, i used them the other day

                          but yeah shoplifting has increased, as it often does when people are struggling

                          Comment


                          • #14
                            Re: O/T Supermarket Tills

                            Originally posted by Rjk View Post
                            no they haven't, i used them the other day

                            but yeah shoplifting has increased, as it often does when people are struggling
                            Ok someone posted it today, I don't go there myself.

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                            • #15
                              Re: O/T Supermarket Tills

                              Originally posted by Rjk View Post
                              no they haven't, i used them the other day

                              but yeah shoplifting has increased, as it often does when people are struggling
                              I just reread what he had said, "Morrisons has gone surveillance crazy and CUT down cash self-checkouts"

                              I misread it quickly as closed down, he's moaning that they have to queue to use cash in them as most are for card only, and that they have more cameras in that area, my mistake.

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