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  • #16
    Re: British Gas

    The wonders of privatisation

    God bless Maggie Thatcher

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    • #17
      Re: British Gas

      Originally posted by sneggyblubird View Post
      Booked them in months ago to service my boiler and paid for it in full in advance.Supposed to be P.M. tomorrow but had a message saying it's now in Feb 24.Piss well and truly boiled.What a shit show.Phoned them but all I got was a message saying don't worry saying it wasn't important.If they were referees I'd be in a shit load of trouble now.
      That's shocking! If they said it would be a few days later, then okay, however, to wait until almost the beginning of Spring is ridiculous.
      I remember when British Gas installed my central heating. The first time I fired it up, the side of the boiler was incredibly hot (the radiators weren't hot), so hot that it had discoloured the white enamel finish.
      More concerning was the smell of fumes. When I called them about this they said they'd send an engineer out immediately (they did).
      It turned out that the gas fitter who installed the boiler hadn't fitted the asbestos seal correctly.

      Maybe you might call them and say you sometimes smell fumes, particularly when it's windy outside?

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      • #18
        Re: British Gas

        Originally posted by Rock_Flock_of_Five View Post
        That's shocking! If they said it would be a few days later, then okay, however, to wait until almost the beginning of Spring is ridiculous.
        I remember when British Gas installed my central heating. The first time I fired it up, the side of the boiler was incredibly hot (the radiators weren't hot), so hot that it had discoloured the white enamel finish.
        More concerning was the smell of fumes. When I called them about this they said they'd send an engineer out immediately (they did).
        It turned out that the gas fitter who installed the boiler hadn't fitted the asbestos seal correctly.

        Maybe you might call them and say you sometimes smell fumes, particularly when it's windy outside?
        Asbestos? Was this in 1965?

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        • #19
          Re: British Gas

          Originally posted by Brian View Post
          Asbestos? Was this in 1965?
          Circa 1990.
          I'm sure that's what was written on the report at the time. I know asbestos has long been banned in building materials, however, I think it's still permissable in some heat retarding components.. or at least it was at that time.

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          • #20
            Re: British Gas

            Originally posted by Rock_Flock_of_Five View Post
            Circa 1990.
            I'm sure that's what was written on the report at the time. I know asbestos has long been banned in building materials, however, I think it's still permissable in some heat retarding components.. or at least it was at that time.
            Ah, thought it was a long time ago, hasn't been allowed for a along time and most boilers nowadays don't need any internal seals fitted, mainly hung on the wall, piped in and commissioned.

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            • #21
              Re: British Gas

              I'd be getting my money back.Had the same problem with hotpoint.Booked a repair,cancelled the day before,another appointment which didn't fix the washing machine leak.Everything is gone to the dogs.
              I pay a local plumber for a service contract.I'm up in Cwmbran though so not much help.
              Recently I had trouble finding a plasterer.
              I ran it through checkatrade and hey presto a guy came up from cardiff.

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