Cardiff Bus - I'm furious !!

[Moodybluebird]

Absolutely seething with a Cardiff Bus driver today, so much so that I've emailed them a lengthy complaint.

I was refused access to a bus because my pensioner's pass had expired 5 days ago. I told him even before I showed him my pass that I am waiting for a replacement in the post. He had the audacity to say I should have sorted it earlier. I told him that my replacement application was returned the same day I received notification so there was no way I could have speeded up the process. But the bast**d wouldn't budge.

He even said the picture had faded, so I said what do you expect with a pass that was many years old.

There are some brilliant bus drivers but some right ar*eholes too. He certainly falls into the latter category.

[BLUETIT]

Re: Cardiff Bus - I'm furious !!

Your old one should have worked, I used mine until my new one arrived, so did the Mrs

[pipster]

Re: Cardiff Bus - I'm furious !!

Never use Cardiff, horrible company, usually bad tempered and rude drivers and half owned by Cardiff Council, which is probably where the general company attitude comes from

[Dembe]

Re: Cardiff Bus - I'm furious !!

Can he get in trouble for letting you on with an expired pass?

People are so "me me me" they fail to see the bigger picture and the other people involved.

You aren't seething with Cardiff Bus, you are angry with yourself for not sorting this in time and taking it out on a man doing his job.

[B. Oddie]

Re: Cardiff Bus - I'm furious !!

I don't even know where mine is, so I just pay my way like everyone else.

[Trigger]

Re: Cardiff Bus - I'm furious !!

He probably could have let you on if he really wanted to but he is probably playing it by the rules to not let you on.

Not worth wasting your time getting upset about really mate, just pay the few quid and move on.

[Moodybluebird]

Re: Cardiff Bus - I'm furious !!

Can he get in trouble for letting you on with an expired pass?

People are so "me me me" they fail to see the bigger picture and the other people involved.

You aren't seething with Cardiff Bus, you are angry with yourself for not sorting this in time and taking it out on a man doing his job.

Comprehension doesn't appear to be your forte does it ?

Before making such crass and uneducated comments read what I said again regarding my application. The procedure is that once you have received written notification that a new card is required, you have to sign for a replacement, which I did on the same day. So there was no delay in me 'sorting it out'. In the letter it also says that the old card would work until I receive the new card, but it doesn't. All the drivers with the exception of this numpty have understood this.

So no, I am most definitely not angry with myself as I actioned the request without delay, but I am still seething about the attitude of this jobsworth.

[life on mars]

Re: Cardiff Bus - I'm furious !!

He probably should have handled the conversation better .

[William Treseder]

Re: Cardiff Bus - I'm furious !!

Can he get in trouble for letting you on with an expired pass?

People are so "me me me" they fail to see the bigger picture and the other people involved.

You aren't seething with Cardiff Bus, you are angry with yourself for not sorting this in time and taking it out on a man doing his job.

You are by far one of the oddest posters on here. Do you actually think about anything before you post?

[Moodybluebird]

Re: Cardiff Bus - I'm furious !!

He probably should have handled the conversation better .

That's putting it mildly. He was quite aggressive and intransigent, not what you want from your friendly bus driver.

Thinking about it logically, did he think I'd nicked it or was using it illegally ? I'm quite obviously over 60 and he could see that the card expired 5 days ago. He must know that there are always delays between a card expiring and the activation of a replacement. Nah, he's just a horrible guy.

[Moodybluebird]

Re: Cardiff Bus - I'm furious !!

You are by far one of the oddest posters on here. Do you actually think about anything before you post?

Spot on William.

[life on mars]

Re: Cardiff Bus - I'm furious !!

That's putting it mildly. He was quite aggressive and intransigent, not what you want from your friendly bus driver.

Thinking about it logically, did he think I'd nicked it or was using it illegally ? I'm quite obviously over 60 and he could see that the card expired 5 days ago. He must know that there are always delays between a card expiring and the activation of a replacement. Nah, he's just a horrible guy.

Hopefully you got his name . Good luck with your complaint.
Here's hoping you get free bus travel for the rest of long life.. that will teach em

[RichardM]

Re: Cardiff Bus - I'm furious !!

Never use Cardiff, horrible company, usually bad tempered and rude drivers and half owned by Cardiff Council, which is probably where the general company attitude comes from

I use Cardiff Buses almost every day. My experience is very different to yours.

[Moodybluebird]

Re: Cardiff Bus - I'm furious !!

I use Cardiff Buses almost every day. My experience is very different to yours.

I would say that the vast majority of Cardiff Bus drivers are decent people but in all walks of life there are exceptions to the norm. And this guy was most certainly that.

Some are really witty too. Last week I was about 60 yards from the bus stop at Morrisons on Newport Road when a 45 pulled in. I ran as fast as I could and stopped 10 yards from the bus stop when I could see that the driver was not going to pull out. His first words to me when I got on the bus was "Damn, I was hoping you were going to run all the way" Priceless !

[Heathblue]

Re: Cardiff Bus - I'm furious !!

Absolutely seething with a Cardiff Bus driver today, so much so that I've emailed them a lengthy complaint.

I was refused access to a bus because my pensioner's pass had expired 5 days ago. I told him even before I showed him my pass that I am waiting for a replacement in the post. He had the audacity to say I should have sorted it earlier. I told him that my replacement application was returned the same day I received notification so there was no way I could have speeded up the process. But the bast**d wouldn't budge.

He even said the picture had faded, so I said what do you expect with a pass that was many years old.

There are some brilliant bus drivers but some right ar*eholes too. He certainly falls into the latter category.

Went over to Weston last weekend, used the open top tour bus 2 times, me and Doris flashed the bus pass to the driver, and asked can we use this, both times the Driver laughed and said that's fine. Over in England they don't get the pass until 66.