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Away games midweek free?

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  • #16
    Re: Away games midweek free?

    Originally posted by Trigger View Post
    I dunno. I guess the info was there in the small print. I didn't fully understand that you could get a full refund if you didn't opt into the streams until a week or so after doing so. It's probably on me to find out but I do think the whole process wasn't the most obvious, whether that was deliberate by the club or just how they do things (based on previous experience) I don't know.

    Talking to the girl in work last week though and it was the first she had heard of it, she was under the impression when she watched the game on sky she wasn't being "charged" the tenner.

    Definitely could have been made clearer.
    The tenner is to watch it on City TV, if she is watching the games on Sky then that is nothing to do with the club or her season ticket.

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    • #17
      Re: Away games midweek free?

      Originally posted by ninian opinian View Post
      Have paid for all away games so far which haven’t been shown on Sky. Someone on Twitter is telling porkies.
      Bloody Russian hackers

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      • #18
        Re: Away games midweek free?

        Originally posted by RichardM View Post
        The tenner is to watch it on City TV, if she is watching the games on Sky then that is nothing to do with the club or her season ticket.
        I guess she thought that £10 was only being taken off her when she used the voucher code to watch a game but that's not the case, it's being taken off her for every game as I understand it.

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        • #19
          Re: Away games midweek free?

          Originally posted by Loramski View Post
          I think so, yes. If people are having £230 taken off them while claiming they're getting it for free then something's been lost in translation.
          links below show correct information
          Last edited by Michael Morris; 29-12-20, 16:32. Reason: Incorrect information

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          • #20
            Re: Away games midweek free?

            You sure, that will definitely include me and my two sons if it's true. You had to opt in to get the voucher, surely? If I had a voucher then the club would've had to e mail me details, my boys too.

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            • #21
              Re: Away games midweek free?

              Seems clear enough to me here. What am I missing?

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              • #22
                Re: Away games midweek free?

                Originally posted by Loramski View Post
                You sure, that will definitely include me and my two sons if it's true. You had to opt in to get the voucher, surely? If I had a voucher then the club would've had to e mail me details, my boys too.
                This is how i see it. I opted for the code, but we did not opt in for my daughter. I am sure she will get the full refund. In hindsight it would have been better opting out, and buying it pr game on the day, if the game was not available on Sky etc. To be honest i am happy to have paid for the 23 games, as long as my daughter gets the full refund.
                Spedger.

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                • #23
                  Re: Away games midweek free?

                  Originally posted by Loramski View Post
                  Seems clear enough to me here. What am I missing?

                  https://www.cardiffcityfc.co.uk/news...ouchers-credit
                  :xmasthumbup:

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                  • #24
                    Re: Away games midweek free?

                    Originally posted by Sloop_Jon_Bee View Post
                    This is how i see it. I opted for the code, but we did not opt in for my daughter. I am sure she will get the full refund. In hindsight it would have been better opting out, and buying it pr game on the day, if the game was not available on Sky etc. To be honest i am happy to have paid for the 23 games, as long as my daughter gets the full refund.
                    Spedger.
                    That link seems to make it clear that you needed to opt in to get the voucher rather than opt out so as not to get it, as Mike is claiming. Bit of a scandal brewing if Mike is right.

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                    • #25
                      Re: Away games midweek free?

                      Originally posted by Loramski View Post
                      That link seems to make it clear that you needed to opt in to get the voucher rather than opt out so as not to get it, as Mike is claiming. Bit of a scandal brewing if Mike is right.
                      I am going with the link version. I just checked mu ticketing account against my daughters and sisters and only my account is howing streaming voucher option. It doesn't happen often, but i think Mike is wrong with this one.
                      Spedger

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                      • #26
                        Re: Away games midweek free?

                        Originally posted by Loramski View Post
                        I guess she thought that £10 was only being taken off her when she used the voucher code to watch a game but that's not the case, it's being taken off her for every game as I understand it.
                        Yes, I think that is right.

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                        • #27
                          Re: Away games midweek free?

                          My bad.

                          Maybe I’m thinking of last season then. Something happened where a deadline passed, it could have been for games when the season resumed.

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                          • #28
                            Re: Away games midweek free?

                            Originally posted by Michael Morris View Post
                            My bad.

                            Maybe I’m thinking of last season then. Something happened where a deadline passed, it could have been for games when the season resumed.
                            It was a very confusing situation. That streaming pass offer in the link I posted was a borderline scam I felt. There was a thread on here that went on for pages with people panicking about how to get their voucher code and how to redeem it but no one seemed to realise that all they were doing was ensuring they had to pay a tenner for every home game when the better option was to ignore it completely and just pick the games you wanted to buy, especially if you've got Sky.

                            I wonder what happened to the guys who used a child's ticket to buy the streaming pass? I'm sure it was Harry Flashman who said he'd used a £30 season ticket and got a voucher for it. Is he still getting games for free now or did that stop after three? Or maybe he's still getting games and will get a bill for £200 at the end of the season? If anyone's done this I'd be interested to know how it's turning out.

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                            • #29
                              Re: Away games midweek free?

                              I understand its is free on the radio

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                              • #30
                                Re: Away games midweek free?

                                Originally posted by life on mars View Post
                                I understand its is free on the radio
                                That's where I'll be following tonight's game.

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