Digital ticket Barnsley

[tforturton]

Re: Digital ticket Barnsley

well, I've had an email telling me that they're going to send me an email (or SMS) with my ticket attached, but no sign of it as yet. Maybe the first one was just a tester..

[Chris Pontprennau Blues]

Re: Digital ticket Barnsley

well, I've had an email telling me that they're going to send me an email (or SMS) with my ticket attached, but no sign of it as yet. Maybe the first one was just a tester..

me too 30 minutes ago

[dandywarhol]

Re: Digital ticket Barnsley

me too 30 minutes ago

I reckon this email is confusing.I had the same email at 4.09 today.
you may have to log in to your account and action the sms .I think,
Ive managed to get a sms for the barnsley game and also my season ticket sms ,Which one do I use saturday,who knows.
Its a complete and utter cock up.

[tforturton]

Re: Digital ticket Barnsley

I'll give them till tomorrow pm, then try it via the website.

[BLUETIT]

Re: Digital ticket Barnsley

Can't see anything on the club website and not had a message/text with the ticket link unless following the OPs process. Barnsley ticket, as always with etickets, screenshotted and will have a paper copy printed off in reserve.
Update: just had an email to say the club will be sending out a text/email message with a link to Saturday's ticket. Probably the most convoluted way of doing things by the club (or their IT partner). Other clubs, buy an eticket...it arrives. Job done. Only at City.....

well, I've had an email telling me that they're going to send me an email (or SMS) with my ticket attached, but no sign of it as yet. Maybe the first one was just a tester..

me too 30 minutes ago

I reckon this email is confusing.I had the same email at 4.09 today.
you may have to log in to your account and action the sms .I think,
Ive managed to get a sms for the barnsley game and also my season ticket sms ,Which one do I use saturday,who knows.
Its a complete and utter cock up.

I'll give them till tomorrow pm, then try it via the website.

My own personal opinion and it's totally my own, not based on anything apart from what's gone on these last few days , is the club want to "GO COMPLETELY DIGITAL", eliminating fan contact with the club completely.
I believe they are testing the water, before diving in.

[RichardM]

Re: Digital ticket Barnsley

My own personal opinion and it's totally my own, not based on anything apart from what's gone on these last few days , is the club want to "GO COMPLETELY DIGITAL", eliminating fan contact with the club completely.
I believe they are testing the water, before diving in.

Did you miss this bit in the email? You'll be able to phone them tomorrow.

"We appreciate that some supporters may wish to maintain a social distance, and to facilitate this the Club will open Level 5 of the Grandstand, where social distancing will be observed. Please select the relevant block whilst using the online system. Season Ticket Holders who wish to move into this area can do so by contacting the Ticket Office either via email at [email protected] or via phone on 033 33 11 1920 (phone lines open from 10am on Tuesday)."

and
"Supporters without an email address or phone number on the Ticket Office system will receive a paper ticket via post."

So not completely digital.

[BLUETIT]

Re: Digital ticket Barnsley

Did you miss this bit in the email? You'll be able to phone them tomorrow.

"We appreciate that some supporters may wish to maintain a social distance, and to facilitate this the Club will open Level 5 of the Grandstand, where social distancing will be observed. Please select the relevant block whilst using the online system. Season Ticket Holders who wish to move into this area can do so by contacting the Ticket Office either via email at [email protected] or via phone on 033 33 11 1920 (phone lines open from 10am on Tuesday)."

Testing the water for the future, not now this instant.

They've used excuse after excuse,, these past weeks, not to open the ticket office and make life easier for their CUSTOMERS.

It's our money, they should be open like every other business

[delmbox]

Re: Digital ticket Barnsley

My own personal opinion and it's totally my own, not based on anything apart from what's gone on these last few days , is the club want to "GO COMPLETELY DIGITAL", eliminating fan contact with the club completely.
I believe they are testing the water, before diving in.

When you see some of our fans it's hard to blame them :sherlock:

[Bobby_The_Bhoy]

Re: Digital ticket Barnsley

Testing the water for the future, not now this instant.

They've used excuse after excuse,, these past weeks, not to open the ticket office and make life easier for their CUSTOMERS.

It's our money, they should be open like every other business

I think you need to borrow a tinfoil hat from Mrs Steve R 😂😂

[G rangetown Blue]

Re: Digital ticket Barnsley

Did you miss this bit in the email? You'll be able to phone them tomorrow.

"We appreciate that some supporters may wish to maintain a social distance, and to facilitate this the Club will open Level 5 of the Grandstand, where social distancing will be observed. Please select the relevant block whilst using the online system. Season Ticket Holders who wish to move into this area can do so by contacting the Ticket Office either via email at [email protected] or via phone on 033 33 11 1920 (phone lines open from 10am on Tuesday)."

and
"Supporters without an email address or phone number on the Ticket Office system will receive a paper ticket via post."

So not completely digital.

So…just delete your e Mail and phone number from your account details, and they’ll send you a paper ticket…sorted.

[Brian]

Re: Digital ticket Barnsley

Season ticket holders available now
BLUEBIRDSACCOUNT
TRANSACTIONS
Last transaction
Click on the amount you paid for season ticket
it should have complete in green
Transaction details #
Scroll down
Go to card. Then mobile virtual card
Enter mobile no send sms

I just followed these instructions and managed it. No idea if it'll work though.

I'm presuming that you stick the end of your phone screen that has the barcode on it in the scanner that usually takes your season ticket. Am I right - if so seems a bit odd that not that long ago we were told to wipe down our shopping and letters, but now encouraged to stick out phone in a orifice that may have had 1000 other phones shoved in before.

[dembethewarrior]

Re: Digital ticket Barnsley

Meat free ?

Yes Jimmy the cauldron ones mentioned in another thread. Not tried them yet had a busy few days (OK I've been drinking)

[RichardM]

Re: Digital ticket Barnsley

So…just delete your e Mail and phone number from your account details, and they’ll send you a paper ticket…sorted.

I bet it won't let you. I expect the only way you could be on the system without an email address would be to get on the system by visiting the ticket office and buying a ticket in person.

[I'll give you the Malky!!]

Re: Digital ticket Barnsley

I think you need to borrow a tinfoil hat from Mrs Steve R ����

Dunno, makes perfect sense to me....pilot it, see how it works and then massively scale down the ticket office if successful :shrug:

[dembethewarrior]

Re: Digital ticket Barnsley

I reckon this email is confusing.I had the same email at 4.09 today.
you may have to log in to your account and action the sms .I think,
Ive managed to get a sms for the barnsley game and also my season ticket sms ,Which one do I use saturday,who knows.
Its a complete and utter cock up.

If its a season ticket sms why wouldn't you use it Saturday.. For a season game?

Not purposely being a dick here, as I don't have a ST now since NW put the final screw in my daughters brief love affair with the city... Her eyes could not bleed no more.. But the wording suggests it's a ST so?