Ticket

[dembethewarrior]

Re: Ticket

Updating his account is fine for future reference, but we still have to contact the TO to ask them to re-send the email with the link.

You can phone 👍 but of a queue by what I've read on here but they are answering. Probably quicker than email as they have a backlog

[Trigger]

Re: Ticket

Updating his account is fine for future reference, but we still have to contact the TO to ask them to re-send the email with the link.

Can he just log in and under transactions have it sent via sms or whatever it was. First post on the "digital ticket Barnsley" thread explains it.

[bobh]

Re: Ticket

Think we've got it sorted now.
Though I had the email link, which brought up a barcode on my phone, the link from the account gave a more readable (to humans) screen.