chromebooks

[SLUDGE FACTORY]

Re: chromebooks

OK, then I think it's likely to be a default setting that is trying to open the PDFs using drive instead of chrome. I read about one user who had a similar problem.

When opening a PDF file in chrome they accidentally clicked automatically open with drive, instead of clicking chrome. This leads to the file being opened by Google drive (which has a known bug). There is no way to force the chromebook to revert back to automatically opening in chrome, even when the file was opened from chrome. They tried installing another PDF app, making it default and uninstalling to get the prompt but that didn't work.

It was only rectified by a factory reset of the chromebook to be able to open a PDF in chrome. It makes the most sense to me especially as its clearly not going to resolve itself and I don't think there's going to be another solution without forensics.

Can you do a reset yourself ?

[Citizen's Nephew]

Re: chromebooks

Can you do a reset yourself ?

Sign out of your Chromebook.
Press and hold Ctrl + Alt + Shift + r.
Select Restart.
In the box that appears, select Powerwash and then Continue.
Follow the steps that appear and sign in with your Google Account.
Note: The account that you sign in with after you reset your Chromebook will be the owner account.
Once you've reset your Chromebook: follow the onscreen instructions to set up your Chromebook.
Check if the problem is fixed.

[SLUDGE FACTORY]

Re: chromebooks

Sign out of your Chromebook.
Press and hold Ctrl + Alt + Shift + r.
Select Restart.
In the box that appears, select Powerwash and then Continue.
Follow the steps that appear and sign in with your Google Account.
Note: The account that you sign in with after you reset your Chromebook will be the owner account.
Once you've reset your Chromebook: follow the onscreen instructions to set up your Chromebook.
Check if the problem is fixed.

Feckin hell

Is that the same for a tablet ? 🤔

[poc]

Re: chromebooks

Can you do a reset yourself ?

just tried that

[Citizen's Nephew]

Re: chromebooks

Feckin hell

Is that the same for a tablet ? ��

I don't know Sludge, sorry. I use Android emulators so have never had to try with a tablet, but it should be straightforward to reset any tablet back to factory settings.

[Citizen's Nephew]

Re: chromebooks

just tried that

If that didn't work then in all seriousness, I'm out of ideas, sorry.

[poc]

Re: chromebooks

If that didn't work then in all seriousness, I'm out of ideas, sorry.

thanks for trying:thumbup:its got me ive tried everything it downloads fine but wont open :sherlock: that powerwash thing was interesting it got rid of everything

[poc]

Re: chromebooks

looks like a chrome update changed settings to something called google view:sherlock:

[blue matt]

Re: chromebooks

have you tried to upload the PDF to your google cloud and opening it from that ? ? ? ?

[Maurice Swan]

Re: chromebooks

Jeepers......just right click and choose how to open...browser or any other application.

Or....get a cheap product £15 like PODFILL.COM

OR.....get a decent laptop instead of google rubbish

[poc]

Re: chromebooks

Jeepers......just right click and choose how to open...browser or any other application.

Or....get a cheap product £15 like PODFILL.COM

OR.....get a decent laptop instead of google rubbish

much appreciated:-)