Broadband you rate or hate?

[Doucas]

Re: Broadband you rate or hate?

Talk Talk almost cost me a job. My service went down 5 minutes before an interview, it came back for 30 seconds just enough time for me to apologise for being late and then I got disconnected again.

I switched to BT straight after, £40 a month has been reliable so far and speed seems decent.

[Rjk]

Re: Broadband you rate or hate?

Used to be with virgin media, which was pretty good as you can opt to only pay for te internet, you aren't forced to get an additional landline that i did not want.

speeds were generally good, although a lot less than I should have been getting but it didn't really matter.

I'm with BT now, speeds are a fraction but seems pretty stable

[Cleve van Leef]

Re: Broadband you rate or hate?

Virgin media. Speed excellent 108-112 , reliability excellent, Customer Service Shite. Problem is if I change speeds I can get from all providers is 11-23 mbps.

[valleys caveman]

Re: Broadband you rate or hate?

Just left BT. I had no complaints about the quality of the service but the monthly instalments were too high.Switched to a special deal with Sky, which came in around 55% of the price of the BT package I was on (and they installed a SkyQ dish and box accordingly).

I'm thinking of leaving BT and switching to Sky. Like you I found the service good, but the price too high.
Once you ordered sky how long did it take for them to come out and do the job?

[Taunton Blue Genie]

Re: Broadband you rate or hate?

I'm thinking of leaving BT and switching to Sky. Like you I found the service good, but the price too high.
Once you ordered sky how long did it take for them to come out and do the job?

Just a few days. Sky seems to swallow the cost of the landline whereas BT charge about £18 for it.

[North Cardiff Blue]

Re: Broadband you rate or hate?

Just a few days. Sky seems to swallow the cost of the landline whereas BT charge about £18 for it.

With Sky is coverage good all around the house?

They used to say the q boxes act as wifi extenders is that true?

[Moodybluebird]

Re: Broadband you rate or hate?

How much is the broadband TV package ?

Think it's about £33 per month

[bobh]

Re: Broadband you rate or hate?

I'm with Virgin Media.
Service is very good but pricey.
I signed up for their basic bb and line about 10 years ago - it was 10Mb.
I've since been upgraded several times, now it's around 100Mb.
I believe they keep upgrading the basic speeds because they declare to never be beaten on speed".
So when a rival brings in faster speed, VM up theirs.

The only grip I've had with them was a few months ago when one of the big storms resulted in the cover of the outside box going AWOL. I reprted it, said i could fix a new cover if they sent it, but no, it "needed an engineer". took him 5 minutes and cost me £25.

[goats]

Re: Broadband you rate or hate?

I've been with talk talk for years, they've been good with steady broadband, but the service as all gone to pot, so it's time to change.

I was with Sky years ago, but the speed used to be turned down at peak times to nothing, have they improved?

But the best deal for fast broadband appears to be Vodafone, anyone using Vodafone, any problems with streaming?

Anyone to avoid? Thanks

Talk talk are a nightmare, wouldnt fix an ongoing issue connection issue, cancelled it last October, every month they kept sending me a bill despite me paying an extra month or two. In the end I had debt recovery texts, I ignored them after then about 4 hours of calls which they continually denied I’d ever made, requested to spk to a manager said I had logged everything and was taking them to court. Only then did they actually cancel everything, told them I wanted compo for the harassment and stress and they gave me £100. Never again

[Raymond Holt]

Re: Broadband you rate or hate?

We recently left BT as the monthly cost was extortionate (£45+ just for broadband). My better half did the due diligence and recommended that we switch to Plusnet. A couple of weeks later, when she was at work, I found the time to cancel the BT and switch, but I couldn't remember the name of the new provider she'd recommended. Desperate to get it done I took a guess and we are now proud owners of a TalkTalk router

No issues so far but it sounds like it might come back to bite me.

[tforturton]

Re: Broadband you rate or hate?

I have used BT Broadband for the last six or seven years. Never had any problems, and it always works as it should. The only drawback, I would say, is that they give you a fixed-rate two-year deal (usually), and when it runs out, you revert to a 'standard' tariff ie. one a lot more expensive than your deal was. So if you miss the renewal, or if you just plain forget, you get clobbered at the next payment date. Apart from that, it's a good service at a decent price.

[goats]

Re: Broadband you rate or hate?

We recently left BT as the monthly cost was extortionate (£45+ just for broadband). My better half did the due diligence and recommended that we switch to Plusnet. A couple of weeks later, when she was at work, I found the time to cancel the BT and switch, but I couldn't remember the name of the new provider she'd recommended. Desperate to get it done I took a guess and we are now proud owners of a TalkTalk router

No issues so far but it sounds like it might come back to bite me.

Mine was ok for a while…it’s just when u cancel the fun starts

[Seabird]

Re: Broadband you rate or hate?

Just my opinion , of course, but BT should be avoided like the plague. A completely rancid organisation.