Season ticket purchases a nightmare

[SOXY BOY]

Re: Season ticket purchases a nightmare

Can anyone tell me please, when is the last date the seats are protected in buying a new season ticket. I want to stay in the Canton but want to change seats a bit further down.

[The Lone Gunman]

Re: Season ticket purchases a nightmare

Can anyone tell me please, when is the last date the seats are protected in buying a new season ticket. I want to stay in the Canton but want to change seats a bit further down.

https://www.cardiffcityfc.co.uk/tickets/seasontickets

[SOXY BOY]

Re: Season ticket purchases a nightmare

The Lone Gunman, thanks for that.

[delmbox]

Re: Season ticket purchases a nightmare

Just done mine, it was painless. Agreed there should be a bit more sympathy from the club for those not computer literate though

[The Lone Gunman]

Re: Season ticket purchases a nightmare

Just done mine, it was painless. Agreed there should be a bit more sympathy from the club for those not computer literate though

Painless if you're renewing I'd imagine. Not so painless if you're trying to buy a new season ticket, as DubaiDai can testify.

[delmbox]

Re: Season ticket purchases a nightmare

Painless if you're renewing I'd imagine. Not so painless if you're trying to buy a new season ticket, as DubaiDai can testify.

Ah I see

[bobh]

Re: Season ticket purchases a nightmare

Just done mine, it was painless. Agreed there should be a bit more sympathy from the club for those not computer literate though

Easy for me.
I just got my son to do it.
:old: :hehe:

[dml1954]

Re: Season ticket purchases a nightmare

It's interesting that you're so defensive about the ticket office and the way in which the club is handling season ticket sales when you don't actually understand the system yourself.

Yesterday at 11:26 am you boldly stated the following:

"City season ticket sales are currently only open online to existing season ticket holders or members to renew. They are not on general sale."

That was incorrect. False information. Season tickets are on general sale to anyone who wishes to buy one. So you were wrong, again. It's clear that you don't understand the club's sales system and yet you defend it at every opportunity. We can only hope that everyone else isn't as confused about the situation as you so obviously are.

Sorry, I didn't see this message until today. Unlike you obviously, I don't spend 24 hours a day trolling through this board looking for your posts to see if I can disagree with them. Firstly, if I did put wrong information out, then this was done unintentionally, unlike most of your posts which contain deliberate lies and inaccuracies about the club which you say you are a fan of but obviously hate with a passion. Quite how you think you are qualified to comment on the workings of the ticket office system anyway is beyond me, as you aren't a season ticket holder and don't, on your own admission, purchase your own tickets. You obviously must make up your opinions based on second hand information. In any event your comment on my previous post doesn't have any bearing on the general point that I was making that people who turn up at a ticket office or ring a telephone line, during a period when online sales only are advertised as taking place, are acting illogically. By my calculations there are about 15-20 people who post on this board who regularly complain about the activities of the ticket office and it is always the same people, who obviously, like you, have an axe to grind. . The club sold almost 14000 season tickets last year, so assertions that there are severe problems with the sale of tickets isn't backed up by the figures. I would hazard a guess that the vast majority of our ticket sales are handled professionally and courteously by a small group of predominantly young people, who work hard and under a lot of pressure and don’t deserve the amount of constant criticism from people like you who have nothing better to do but moan about anything the club does.

[dml1954]

Re: Season ticket purchases a nightmare

PS. I purchased three season tickets last week online, in about ten minutes with no problems, so I obviously do understand the workings of the ticketing system. Why don't you give it a try TLG, you never know, you might actually enjoy the experience.

[The Lone Gunman]

Re: Season ticket purchases a nightmare

Quite how you think you are qualified to comment on the workings of the ticket office system anyway is beyond me, as you aren't a season ticket holder…..

Wrong yet again. You’re in a desperately bad run of form at present.

[the other bob wilson]

Re: Season ticket purchases a nightmare

When I lived in Cardiff (i.e. until 2018), I’d always drive to the ground, go to the ticket office, pay for my tickets on my card and the whole thing was completed in a few minutes with no problems. Sometimes I’d ring them up if I had a query about the sale of season tickets and, again, my problem would be resolved within a minute or two.

By contrast, the Trust received quite a few requests from people who were not too computer literate last year who were completely in the dark as to how they could renew their season ticket because they could not contact the ticket office in person, by phone or by e-mail - those who had posted correspondence to the club by letter tended not to get a reply for weeks or months, if at all.

Of course, this was at a time when there were still Covid restrictions in place, but these had been eased and shops had long since been open to the public for all goods, it was only places like pubs, restaurants and nightclubs that were still affected. Also, what you had tended to find in lockdowns was that businesses expanded the services they provided by phone, rather than shut them down completely like the ticket office did.

Now, we reach a stage where Covid restrictions are more or less a thing of the past and yet the services offered by the ticket office are almost non existent- a forelock tugger like dml can scold us customers of the club for having the effrontery to be critical of how season tickets are being sold this year as much as he likes, but the plain truth is that the service being offered is nowhere near as good as it was pre Covid - people are well within their rights to be upset that, for example, they cannot go to the ticket office on a match day and buy their season tickets there and then.d

[the other bob wilson]

Re: Season ticket purchases a nightmare

Season ticket sales suspended for the next week - it's reached the stage where you start wondering if they want people to renew.

https://tickets.cardiffcityfc.co.uk/

[splott parker]

Re: Season ticket purchases a nightmare

Season ticket sales suspended for the next week - it's reached the stage where you start wondering if they want people to renew.

https://tickets.cardiffcityfc.co.uk/

Bale announcement imminent :hide:

[Nobody's Rep]

Re: Season ticket purchases a nightmare

Season ticket sales suspended for the next week - it's reached the stage where you start wondering if they want people to renew.

https://tickets.cardiffcityfc.co.uk/

I though that was the original plan to allow those in the upper ninian a week to relocate and it opens again next week with the same prices as before the suspension

[the other bob wilson]

Re: Season ticket purchases a nightmare

I though that was the original plan to allow those in the upper ninian a week to relocate and it opens again next week with the same prices as before the suspension

Or they could do something really novel like go back to offering the same service as they did pre Covid :shrug: