Google Wallet ST "expired"

[IanD]

Just had a message from the TO to say that they are aware of an issue with digital STs (such that this season's STs have "expired" already.) New links will be available, from tomorrow. Hopefully, STs will remain in digital wallets for the whole season. But....this is Cardiff City!!

[IanD]

Re: Google Wallet ST "expired"

Just had the email to download V2 of the ST into Google Wallet. Fingers crossed.

[RichardM]

Re: Google Wallet ST "expired"

It's only taken them a year to realise this is happening. Mine expired after every game last season.

[IanD]

Re: Google Wallet ST "expired"

It's only taken them a year to realise this is happening. Mine expired after every game last season.

This new ST specifically has the Norwich match named. I was assuming a digital ST lasts all season. Does this mean you get a new link emailed for every home match?

[RichardM]

Re: Google Wallet ST "expired"

This new ST specifically has the Norwich match named. I was assuming a digital ST lasts all season. Does this mean you get a new link emailed for every home match?

My digital ST doesn't mention Norwich. I haven't had any emails with links to download it. I just logged in the CCFC app on my phone, went to my season ticket and clicked the link to send it to my Google Wallet

[dandywarhol]

Re: Google Wallet ST "expired"

Just had a message from the TO to say that they are aware of an issue with digital STs (such that this season's STs have "expired" already.) New links will be available, from tomorrow. Hopefully, STs will remain in digital wallets for the whole season. But....this is Cardiff City!!

Cheers.I emailed the ticket office yesterday,they said there was no problems had been reported.:hehe:

[RichardM]

Re: Google Wallet ST "expired"

My digital ST doesn't mention Norwich. I haven't had any emails with links to download it. I just logged in the CCFC app on my phone, went to my season ticket and clicked the link to send it to my Google Wallet

I take it back, it does say Cardiff v Norwich.
It will be interesting to see what it says after the match

[IanD]

Re: Google Wallet ST "expired"

I take it back, it does say Cardiff v Norwich.
It will be interesting to see what it says after the match

"Expired" at a guess!
Next seasons strategy.....take a bag of coins to the TO and buy a ST using good, old fashioned cash.

[dandywarhol]

Re: Google Wallet ST "expired"

"Expired" at a guess!
Next seasons strategy.....take a bag of coins to the TO and buy a ST using good, old fashioned cash.

You should have had an email yesterday.Follow the link it will set it up for you in goodle wallet.

[Michael Morris]

Re: Google Wallet ST "expired"

You should have had an email yesterday.Follow the link it will set it up for you in goodle wallet.

I didn't get an email but logged in to my account on the app and updated from there. My son did get an email. Be interesting to see what happens after the pass is used on Saturday. If it automatically changes to Birmingham City.

[IanD]

Re: Google Wallet ST "expired"

You should have had an email yesterday.Follow the link it will set it up for you in goodle wallet.

I have.
I did.
But will "Norwich" automatically change to "Birmingham"?

[dandywarhol]

Re: Google Wallet ST "expired"

I have.
I did.
But will "Norwich" automatically change to "Birmingham"?

I've just noticed that.It's easy to download off the city offical app.Bit of a joke if we have to download it 23 times.

[IanD]

Re: Google Wallet ST "expired"

I've just noticed that.It's easy to download off the city offical app.Bit of a joke if we have to download it 23 times.

Just heard back from the TO. Digital STs should automatically update to show each match....as expected.

[Bluebird2803]

Re: Google Wallet ST "expired"

You can download your ticket at any time instead of waiting for an email. I have been advising people as below :
If on Android use Chrome, if iPhone use Safari. Go to your ticket account, make sure you are logged in, select Upcoming events, click on your Season Card and then select Send to SMS, click display link , click the link and that will then add to Apple/Google wallet

[IanD]

Re: Google Wallet ST "expired"

You can download your ticket at any time instead of waiting for an email. I have been advising people as below :
If on Android use Chrome, if iPhone use Safari. Go to your ticket account, make sure you are logged in, select Upcoming events, click on your Season Card and then select Send to SMS, click display link , click the link and that will then add to Apple/Google wallet

Correct. It's just that the original downloaded ST expired. Having acknowledged the issue, the TO kindly emailed a link with the hopefully-wont-expire-straightaway ST to download direct into Google Wallet.