Ticket shiit...

[Jordi Culé]

Buying a ticket for my lads mate. Do I need to register him with the ticket office? Trying to do it online. Its seems to be a fuuking aarseache?

Two kids tickets and an adult please.

Can't be this hard?

[JamesWales]

Re: Ticket shiit...

It is a total pain. Id ring the ticket office tbh. Better still go there.

[dml1954]

Re: Ticket shiit...

Buying a ticket for my lads mate. Do I need to register him with the ticket office? Trying to do it online. Its seems to be a fuuking aarseache?

Two kids tickets and an adult please.

Can't be this hard?

Any existing member or season ticket holder can go online into their own account and buy additional tickets for each available match.

[RichardM]

Re: Ticket shiit...

Any existing member or season ticket holder can go online into their own account and buy additional tickets for each available match.

Yes, but you have to assign the additional tickets to someone. To do that they need an account then you have to add them to your network.

[blue lewj]

Re: Ticket shiit...

Never known a club put so many barriers between them and taking fan money.

[dml1954]

Re: Ticket shiit...

Yes, but you have to assign the additional tickets to someone. To do that they need an account then you have to add them to your network.

You can just assign them to yourself though. I have just tried and it let me go right up to the point of paying. Problem solved !

[Rjk]

Re: Ticket shiit...

Never known a club put so many barriers between them and taking fan money.

it has always been this way, completely unnecessarily arcane.
stop the average person on queen Street on a Saturday and most of them would have no idea who we are playing next or how to go about getting a ticket.

[blue lewj]

Re: Ticket shiit...

it has always been this way, completely unnecessarily arcane.
stop the average person on queen Street on a Saturday and most of them would have no idea who we are playing next or how to go about getting a ticket.

It is just basics isn't it.
If you have a product then make it available to as many people as possible as easily as possible.

My worry is that if this is the stuff we can see what other things are we getting ridiculously wrong behind the scenes?

[JamesWales]

Re: Ticket shiit...

It is just basics isn't it.
If you have a product then make it available to as many people as possible as easily as possible.

My worry is that if this is the stuff we can see what other things are we getting ridiculously wrong behind the scenes?

Yeah, for me, they've just complicated something that needn't be so complicated. It's hard to define how it impacts crowds but it is a barrier that no doubt does put some off.

The thing for me is more about the phone tickets, as it seems to contribute to queues on matchdays (and I like a paper ticket too!)

[Rjk]

Re: Ticket shiit...

It is just basics isn't it.
If you have a product then make it available to as many people as possible as easily as possible.

My worry is that if this is the stuff we can see what other things are we getting ridiculously wrong behind the scenes?

there's a huge student population in Cardiff, many of whom end up settling in the area, we should be aggressively targeting these students and getting as many to some to games as possible

[splott parker]

Re: Ticket shiit...

It can never happen now as it did in the past. Few blokes having a pint about one o’clock on a Saturday dinner time, one says ‘Fancy going down the City?’……..

[blue lewj]

Re: Ticket shiit...

It can never happen now as it did in the past. Few blokes having a pint about one o’clock on a Saturday dinner time, one says ‘Fancy going down the City?’……..

It should though.

With the technology that we have at hand it should be sorted in a minute or two on your phone without having to leave your seat.
Sadly not if you want to go and watch City.

[RichardM]

Re: Ticket shiit...

You can just assign them to yourself though. I have just tried and it let me go right up to the point of paying. Problem solved !

👍

[JamesWales]

Re: Ticket shiit...

In fairness, anyone can just turn up and get a ticket. For the Coventry game you can get one on the day for £21, even less in the family stand.

I completely agree on the faff of phone tickets etc, but you don't have to have one.

The club could advertise all this a bit more, but they think that they will lose out as people are less likely to buy them beforehand I suppose.

[Bobby Dandruff]

Re: Ticket shiit...

Buying a ticket for my lads mate. Do I need to register him with the ticket office? Trying to do it online. Its seems to be a fuuking aarseache?

Two kids tickets and an adult please.

Can't be this hard?

I don't know what they have done to the eticketing web site, which used to work fine (for Away Members at least).

The last few times that I have tried to buy tickets on line, I have ended up having to call the ticket office, which is just a waste of everyone's time.