I will probably come too so make sure you have the kettle on Jimmy. :biggrin:
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:sherlock:
New Liverpool top?
A present for Mrs R
http://www.digitaljournal.com/img/8/...Headphones.jpg
I can sense your annoyed.
I'm only saying as this could be their get out card. Although I'd imagine a company like Amazon would likely just send you a replacement if you were to raise a query.
I ship stuff all the time, can track the item and if it is signed for but the customer hasn't signed for it then we would in good will ship again and put special instruction on the parcel that it is only to be delivered to the customer. If it happened all the time then I'd imagine my boss using the "leave with a neighbour" line..Can't say for sure as I don't know what the law is or if there is one.
I'm glad this serious matter has caused so much hilarity on here. I'm surprised at you adz of all people.
:hehe:
:hehe:
Was deadpan when I heard it in my head as I typed.
Neighbours have signed for it, Amazon have proof they habe the item is imagine? Or am I living in fairy land to think that?
One of our customers got divorced and moved out, didn't think to tell us so the item went to the house next door as her ex was at work. She had no trouble getting the item back once she showed them the tracking on her phone that said it was signed for by ***** at number 18...give that a try
The private delivery companies like MyHermes are usually shite. If I’m not in they usually sling it over my gate where water often pools. But when I’m desperate for it then leaving in a safe place is much better than taking it to the local sorting office like the postie does (we’ve got a cracking postman thank god)
I can’t wait until it’s all automated where it’ll ping our phones and we can instantly decide what we want.
Should be a simple drop down menu of what to do if your not going to be in.
"The neighbours are arseholes" probably wouldn't be one but you could at least have the opportunity to decide if it's to go to sorting office, be left in a safe place, or be left with a neighbour etc..
We don't give people the choice, we have to select one though with the courier company so I always go for leave with neighbour, all websites ought to habe this feature though.
I work for Royal Mail and we are now actively encouraged to leave them with neighbours. Management would rather that than leaving them in bins etc.
Anyway why is it some people are never in to receive their parcels? It's not as if they don't know it's coming especially with email/text alerts nowadays.
:hehe: That's what I used to think when I worked there. It's a different story now I can tell you. You can't expect folk to be in every time with their busy schedules. It's about time the newly privatised Royal Mail started about thinking about their customers instead of greedy shareholders. That said, best of luck with the latest grievance against the bastards. Horrible company to work for.
I recently bought a fridge freezer from Currys, and after I had paid for it they asked me for my address to arrange delivery. I told them that I lived between Cardiff and Pontypridd, and if they rang me a week next Tuesday between 8am and 7pm, I might be able to give them a six hour slot when I would be able to take delivery. When they rang me, I told them that my house was out of stock and they should ring back on Saturday. The shoe's on the other foot now, isn't it, Currys?