Back in April this year I was stationary at a roundabout (waiting to pull off) in Carmarthan and a Volkswagon Transporter went up my arse. I got out of my van to check the damage, nothing too bad apart from a crease in one of my back doors. The other guy got out of his car and he was a Swedish guy in his Swedish car over here on his holidays, just my luck. Anyway we exchanged details and I took photos of the damage on my phone. When I got home I phoned my insurance company and that's where my main problem began. I gave them all his details and they said they will sort it out. After a month or so I phoned them again to see what was happening and they told me that they were having problems contacting his insurance company in Sweden. A couple of months later and after several more phone calls I was getting nowhere with them, and then last month I phoned them again, only to be told that the registration number of his car was not registering, ever though I sent the idiots a photo of his reg number.
In the end I just gave up and got it repaired myself. A mate of mine managed to pop the crease out and he charged me £30
Now this is where it gets fooked up. At the time my wife jarred her back, nothing serious. I told her to put a claim in and this week she had a phone call to say that they are willing to pay her £2,500 she accepted this and she will have a cheque through the post within 6 weeks, so not all bad in the end.
The moral of my story is stay away from Gladiator insurance because they are a bunch of idiots.