Quote Originally Posted by Heisenberg View Post
You're thinking of Ty Tresilian (Salvation Army) and the Huggard Centre.

Ty Tresilian is a longer-term hostel, the Huggard tends to be for 1 or 2 nights at most and both are full on a regular basis . The street homeless cannot just turn up and expect floor space (the chances of a bed in the Huggard are slim to none as far as I'm aware) in these places. There is a process that needs to be completed before you can even get through the door.

You need to present at Housing Options and make a homeless application - before finding out if there's room for you at a hostel that evening. Become homeless after 4pm or on a weekend? You're f**ked unless you're under 21 as there are no services in Cardiff readily available to help you escape sleeping on the street that evening.

Hope that helps.
You may wish to relay your remarks to Labour's Lynda Thorne from Cardiff Council who states unambiguously in the OP link that: “We are determined to help the genuine homeless and end rough sleeping in the city. People ask if we’re doing enough to help these individuals but I want everyone to know that there is no need to sleep outside at night..."