
Originally Posted by
BLUEAWAY
If any home fixture included as part of your Season Ticket is played with a reduced capacity (that affects your purchase) during the 2021/22 season as a result of the COVID-19 pandemic, it is our intention to offer all Season Ticket holders the chance to enter the selection process for a chance to secure a ticket for a reduced capacity home league match.
The Club aims to announce individual on-sale dates for these events. Supporters will need to apply for each reduced capacity home league fixture via our official ticketing website tickets.cardiffcityfc.co.uk.
The order of the ‘sale’ will be as follows:
Ø Supporters who had a Season Ticket for the 2020/21 Season and have renewed their Season
Ticket for the 2021/22 Season will be included in the first stage of sale for the first home league game and will have an equal opportunity to apply online for a ticket (subject to the time and date of the Season Ticket purchase). Supporters will be required to join the online queue at the advertised time of sale and will be randomly selected to enter the ticketing site and apply for a
ticket. Supporters who are successful entering the site during the time of sale will also be able to select tickets for fellow Season Ticket Holders within their pre-created family and friends’ network (subject to government and governing body restrictions at the time of sale, current regulations at the time of this documents publication allow 6 households to sit together). Supporters are encouraged to purchase in groups to maximise the number of supporters allowed at the stadium.
Ø Supporters who are successful in pulling a ticket for the first reduced capacity Home League game will be excluded from the first stage of sale for the next reduced capacity home league fixture on sale.
Ø Supporters who missed out or were unsuccessful in applying for a ticket for the first game will have a priority window to apply for a ticket for the next game. Once this window has finished, the remaining renewed Season Ticket holders who were successful in applying for the first game will be able to enter the selection process for the next. This procedure will continue for the first stage of sale until fixtures resume at full capacity.