Quote Originally Posted by Nicerino View Post
It baffles me, that if there are staff dealing with season ticket queries etc etc, in the ticket office......that they can't simply walk over to the counter to serve someone...whether that be a season ticket or match tickets or whatever. People would not mind waiting a few mins while they finished off their e-mail query or whatever they were doing

Same with telephone queries, they can be doing other things as well just waiting for the phone to ring

If a business wants to cover all angles to maximise revenue with minimal outlay..........!! ??

I personally have always gone down the ground for my season tickets/match tickets etc.....I love going down the ground, seeing it in the flesh, just having a little look around, going in the club shop, checking out if anything has changed, smelling that CCFC air all around me, chatting to other people doing similar

but what do I know ? I'm just a customer

As I stated before, in the ticket office at the moment, are the ticket office manager, her number 2 and ONE part time girl