Quote Originally Posted by Eric Cartman View Post
Why is there a backlog of 166 thousand when only 47 thousand crossed the channel last year?
It's a year on year build up. We have a friend who has just started working for the dept responsible for processing the claims. She is a legal secretary (the only one there). Every claim takes forever and the claim / appeal / appeal the appeal etc can take about 18 months. Not enough staff to process them, a long winded process and more arriving by the day -means it will never be cleared.