Quote Originally Posted by JamesWales View Post
Having sensible alternatives for when systems go down is key; always accepting cash, staff being trained for the scenarios, not having all the eggs in one basket - even little things like having a ready supply of a couple of flip chart boards for messaging etc.

I'm sure some coped better than others but it does show how exposed we are. That lasts for a few days and you have a potentially serious financial crisis on your hands.
That's a lot easier said than done. The whole world operates on computers and the internet.

Loads of businesses suffered, but let's take airlines. What is the sensible alternative for flight reservations, scheduling, ticketing, boarding passes, baggage, etc? Just imagine the logistics involved in having a hard copy of everything needed for just a single flight, on the off chance that the computers go down - and there's 100,000 flights daily.

I guarantee that an airline would choose the alternative, risking a few days disruption once in a blue moon, to having a backup to all that.