Quote Originally Posted by dml1954 View Post
But … the ticket process is fully automated, so staff cant stand outside issuing tickets. They have to be physically at a terminal to check details, verify identity, take the payment and issue a receipt. Also, taking details outside will cause further delays and longer queues. I appreciate that there are some older people who may be technophobes or not have online access but everyone who has a season ticket has a bluebirds club account and friends/family will help. I myself regularly buy tickets for two other people.

Make that four other people then, get mine and Bluetit’s, ya f*cking whizzkid