If you bought a product off someone and it was damaged or destroyed in transit and could never be used, would you pay up for it anyway or not try to get your money back for it - apparently not according to some people.
If I'd bought a product for that kind of money, I wouldn't be allowing it to be transported around on a dodgy 2-bit plane run by "McKay airways ltd", and flown by an unqualified f*cking pilot!