O/T Supermarket Tills

[Rjk]

How do you pay for it?

the "leggit"

[light up the darkness]

Morrisons Llanishen have apparently closed their self-serve and added extra security cameras, someone just posted?

Shoplifting has massively increased over the last few years.

I was in there yesterday and they have cleared the old self check out area and installed larger trolley size self checkouts. These have cameras

[B. Oddie]

I've previously had workings at banks, they changed staff's bonus so that they needed to get something like five online banking activations a day, so those poor staff were forced to help the bank, close the branches, and get rid of all the branch staff, they were ruthless!

They'd have meetings at the end of the week praising the ones that got the most, it was ridiculous definitely turkeys fattening themselves up for Christmas.

A very sad state of affairs indeed.

[tforturton]

Tesco Gabalfa is my 'big shop' store, and I always use the manned heck-outs if I can. I don't really mind using the self-check tills, but I find them so bloody irritating - they seem to stop working for the slightest thing. If you move the shopping around, it flashes red. If you try to adjust the contents of your bag, it flashes red. Buying ber? it flashes red. You get the picture. I've yet to get through once, without it going off.

[Tuerto]

Just been to Morrison’s Llanishen, absolute mayhem as too many self service tills and not enough manned tills.

Big queues !!!!!!

You seem to have an anecdote that suits your argument on any given subject. Cycle lanes, Traffic, Waste collection, Contactless payment, speed limits, and now supermarket tills.

[BLUETIT]

You seem to have an anecdote that suits your argument on any given subject. Cycle lanes, Traffic, Waste collection, Contactless payment, speed limits, and now supermarket tills.

Thank you

[Tuerto]

There is a need for the self checkout areas, but it shouldn't be at the expense of staff. The biggest problem is that supermarkets are under staffed, they usually have a minimum amount of checkouts open. They have staff doing multiple jobs at any one time. Nothing wrong with self checkout, especially for people who want to dive in and out (like me) These places should be unionised, that would be a start, more staff on duty and individuals dedicated to one job at a time instead of jumping between jobs.

[Tuerto]

Thank you

Welcome. Too form a positive argument that is fair and balanced, you really should tell us (Anecdotally Of course) about the positive stuff you see as well.

[ToTaL ITK]

Lidl is also looking into closing it's self check-outs due to LGBT confusion. People that only want to be checked by a man or woman feel alienated by these machines.

[BLUETIT]

Welcome. Too form a positive argument that is fair and balanced, you really should tell us (Anecdotally Of course) about the positive stuff you see as well.

I saw a cyclist fall off his bike, that was a positive

[Der Kaiser]

You seem to have an anecdote that suits your argument on any given subject. Cycle lanes, Traffic, Waste collection, Contactless payment, speed limits, and now supermarket tills.

Bring back the 1970s and problem solved!!!

[blue matt]

I did a shop for my mum on Monday, pop to ASDA in Barry, all the " scan and shop " handhelds are either out, or no battery, no drama I thought, I'll shop the OG way, load the trolley up, 2 Checkouts are open, with a Queue of 6 on one, 7 on the other, waited maybe 15 mins to pay

[NinianOpinion1927]

Self scan check outs are progress and should cut prices. Automation cuts costs doesn't it?
We have virtually full employment with staff shortages across most sectors.
It seems A lot of the people on this thread would like to un-invent the hoover as it costs cleaners their jobs.

We all want human interaction but you can find that at the pub, they're struggling so go there instead.

[BLUETIT]

Bring back the 1970s and problem solved!!!

60’s please

[splott parker]

Self scan check outs are progress and should cut prices. Automation cuts costs doesn't it?
We have virtually full employment with staff shortages across most sectors.
It seems A lot of the people on this thread would like to un-invent the hoover as it costs cleaners their jobs.

We all want human interaction but you can find that at the pub, they're struggling so go there instead.

Are you serious? The way supermarkets are going within a few years they’ll have customers bringing goods out of the back warehouse and stacking the shelves. Self service checkouts are ok, I s’pose, for people who want them but shouldn’t be at the expense of the manned tills.
When I’m at the till queue looking over at the self checkouts there’s invariably some sort of problem that a member of staff has to sort out. Put that member of staff on a till.

[2b2bdoo]

I did a shop for my mum on Monday, pop to ASDA in Barry, all the " scan and shop " handhelds are either out, or no battery, no drama I thought, I'll shop the OG way, load the trolley up, 2 Checkouts are open, with a Queue of 6 on one, 7 on the other, waited maybe 15 mins to pay

Surprising I go in there regularly never really had to queue except if I want to use a staffed till which is rare. Asda you can use the app on your phone, scan and pack as you go and your out in minutes with one quick scan. Also there is a second section you can take your trolley and scan in the middle of the check outs if you wanted.

My annoyance with the self service is there maybe 10/15 self service open and only one person bouncing around them all (usually while other people stand around and chat) which is annoying if you need something authorised.

[2b2bdoo]

Are you serious? The way supermarkets are going within a few years they’ll have customers bringing goods out of the back warehouse and stacking the shelves. Self service checkouts are ok, I s’pose, for people who want them but shouldn’t be at the expense of the manned tills.
When I’m at the till queue looking over at the self checkouts there’s invariably some sort of problem that a member of staff has to sort out. Put that member of staff on a till.

Usually for ID, like I said above they usually have one person covering a load of self service tills, one person can easily cover 10/15 of them if not more.

[splott parker]

Usually for ID, like I said above they usually have one person covering a load of self service tills, one person can easily cover 10/15 of them if not more.

I’d prefer 10/15 on the tills. What was the joke about the customer being asked to leave the staff canteen? Her reply was ‘Well, I’ve unpacked my trolley, scanned the items, refilled my trolley, put the cash in the machine, sorted my change out, obviously I work here now’.

[blue matt]

Surprising I go in there regularly never really had to queue except if I want to use a staffed till which is rare. Asda you can use the app on your phone, scan and pack as you go and your out in minutes with one quick scan. Also there is a second section you can take your trolley and scan in the middle of the check outs if you wanted.

My annoyance with the self service is there maybe 10/15 self service open and only one person bouncing around them all (usually while other people stand around and chat) which is annoying if you need something authorised.

1st time its happened in about 6 months ( and I come up and do her shop weekly ) , normally just pick up a handset and away I go , I have the app installed, honestly didnt think of that as I never use that

[2b2bdoo]

I’d prefer 10/15 on the tills. What was the joke about the customer being asked to leave the staff canteen? Her reply was ‘Well, I’ve unpacked my trolley, scanned the items, refilled my trolley, put the cash in the machine, sorted my change out, obviously I work here now’.

Yes sounds ideal but then I guess that’s 10/15 extra staff in each store, all costs, will only be added to the shopping in the end.

[2b2bdoo]

1st time its happened in about 6 months ( and I come up and do her shop weekly ) , normally just pick up a handset and away I go , I have the app installed, honestly didnt think of that as I never use that

Tbh I have the app and never use it, always at a point where my battery is low-ish and just don’t want to risk the phone battery running out lol.

[splott parker]

Yes sounds ideal but then I guess that’s 10/15 extra staff in each store, all costs, will only be added to the shopping in the end.

Yes, it was a wonderful period when they ditched nigh on all the till operatives, installed the self service checkouts and dropped all their prices due to them slashing overheads Using that analogy they should drop Robert de Niro, Samuel L Jackson, Patrick Stewart, Graham Norton, Michael Buble etc etc from their television adverts and slash prices accordingly.

This everything online, automated services, press button 1, then press button 2 on your phone when all you want to do is speak to a competent advisor malarkey is going too far. People want to deal with other people not robots.

[2b2bdoo]

Yes, it was a wonderful period when they ditched nigh on all the till operatives, installed the self service checkouts and dropped all their prices due to them slashing overheads Using that analogy they should drop Robert de Niro, Samuel L Jackson, Patrick Stewart, Graham Norton, Michael Buble etc etc from their television adverts and slash prices accordingly.

This everything online, automated services, press button 1, then press button 2 on your phone when all you want to do is speak to a competent advisor malarkey is going too far. People want to deal with other people not robots.

No they probably scooped up the profit, if you don’t think adding 10/15 staff per store will increase prices then fair enough, we disagree.

[NinianOpinion1927]

No they probably scooped up the profit, if you don’t think adding 10/15 staff per store will increase prices then fair enough, we disagree.

I agree, automation cuts costs and we have virtually 100% employment so there's no shortage of jobs. We need more automation to reduce costs and free up more leisure time for everyone

[2b2bdoo]

I agree, automation cuts costs and we have virtually 100% employment so there's no shortage of jobs. We need more automation to reduce costs and free up more leisure time for everyone

If they can fill the tills and keep prices down perfect. It’s not for me to tell them how to run their business.