Quote Originally Posted by 2b2bdoo View Post
Yes sounds ideal but then I guess that’s 10/15 extra staff in each store, all costs, will only be added to the shopping in the end.
Yes, it was a wonderful period when they ditched nigh on all the till operatives, installed the self service checkouts and dropped all their prices due to them slashing overheads Using that analogy they should drop Robert de Niro, Samuel L Jackson, Patrick Stewart, Graham Norton, Michael Buble etc etc from their television adverts and slash prices accordingly.

This everything online, automated services, press button 1, then press button 2 on your phone when all you want to do is speak to a competent advisor malarkey is going too far. People want to deal with other people not robots.