Comprehension doesn't appear to be your forte does it ?
Before making such crass and uneducated comments read what I said again regarding my application. The procedure is that once you have received written notification that a new card is required, you have to sign for a replacement, which I did on the same day. So there was no delay in me 'sorting it out'. In the letter it also says that the old card would work until I receive the new card, but it doesn't. All the drivers with the exception of this numpty have understood this.
So no, I am most definitely not angry with myself as I actioned the request without delay, but I am still seething about the attitude of this jobsworth.