
Originally Posted by
llan bluebird
With fear of raising my head above the parapet. How do the trust goals differ from the supporter's club?
Pre-covid i was a member of CCSC as it benefitted me with travel, they also have a clear pathway into the club as it is a symbiotic relationship. I have never understood the Raison d'ętre of the trust under this ownership structure.
Well-run businesses pay good money to understand the voice of the customer, we have rarely been well-run, but especially since Mr. Tan tenure. I don't see an appetite from the club for the trust any more than the other groups.
I post more on the other forum and a lot got their knickers in a twist over FAB. I think fans got over-excited and thought that this is a seat on the board or close to the decision-makers. IMO its a series of focus groups aimed at getting a cross-section of views from their customers. Whether they listen is their decision, but the invitees don't get to set the agenda or questions during focus groups, that is the team running the group.
I think the trust board are well-meaning, decent fans who want the best for the club. But it's not their club, its Tans in his eyes.