chromebooks

[poc]

my chromebook has stopped opening pdfs any help:sherlock:

[delmbox]

Re: chromebooks

Turn it off and on again, not even joking

[blue matt]

Re: chromebooks

what app's it using to open them ? ? ? you might just need to reselect it

[poc]

Re: chromebooks

what app's it using to open them ? ? ? you might just need to reselect it

its using the one you suggested pdf viewer ive removed it and added again still the same opens certain pdfs but not all when downloaded

[Robin Friday's Ghost]

Re: chromebooks

its using the one you suggested pdf viewer ive removed it and added again still the same opens certain pdfs but not all when downloaded

Try installing the Adobe PDF viewer to see if that sorts it.

[delmbox]

Re: chromebooks

its using the one you suggested pdf viewer ive removed it and added again still the same opens certain pdfs but not all when downloaded

Have you actually tried restarting it? Fixes 90% of problems there and then

[Des Parrot]

Re: chromebooks

Probably the worst laptop I’ve ever had. Problem after problem, particularly with charging, the connector came adrift in the end. Won’t be buying another

[poc]

Re: chromebooks

Try installing the Adobe PDF viewer to see if that sorts it.

doesnt work on a chromebook

[poc]

Re: chromebooks

Have you actually tried restarting it? Fixes 90% of problems there and then

i have

[Citizen's Nephew]

Re: chromebooks

If you can't read certain PDFs than try different PDF editors

The 10 Best PDF Editors for Chromebook

[Citizen's Nephew]

Re: chromebooks

Also, the PDFs you're trying to open may be corrupted. But try several PDF editors and if they won't open, then they likely never will. Sorry.

[poc]

Re: chromebooks

Also, the PDFs you're trying to open may be corrupted. But try several PDF editors and if they won't open, then they likely never will. Sorry.

think you right tried a few same problemcleared the folder of all files seems to have sorted it now:thumbup:

[Citizen's Nephew]

Re: chromebooks

think you right tried a few same problemcleared the folder of all files seems to have sorted it now:thumbup:

:thumbup:

[poc]

Re: chromebooks

its back again

[Citizen's Nephew]

Re: chromebooks

its back again

OK, then I think it's likely to be a default setting that is trying to open the PDFs using drive instead of chrome. I read about one user who had a similar problem.

When opening a PDF file in chrome they accidentally clicked automatically open with drive, instead of clicking chrome. This leads to the file being opened by Google drive (which has a known bug). There is no way to force the chromebook to revert back to automatically opening in chrome, even when the file was opened from chrome. They tried installing another PDF app, making it default and uninstalling to get the prompt but that didn't work.

It was only rectified by a factory reset of the chromebook to be able to open a PDF in chrome. It makes the most sense to me especially as its clearly not going to resolve itself and I don't think there's going to be another solution without forensics.